Overview

Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.

Trips Protected
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SINCE 2007
248,575
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AVG. MONTH
2,336
Total Reviews
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SINCE 2007
4,549
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.94/5
Customer Service During Claim
3.5/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,549 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    2950
  • 4
    828
  • 3
    324
  • 2
    126
  • 1
    197
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  • Seven Corners policy: Trip Protection Choice

    Customer service was very helpful. I explained my situation and was guided as to the option best for me.

    Patrick from MN
    Review Received: January 25, 2015
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    Seven Corners policy: Trip Protection Economy

    My flight was delayed 8 hours, landing me in Nicaragua late at night rather than early afternoon. This meant that I missed my reserved shuttle upon arrival, which does not operate in the evening. I had to find accommodations alone and rebook another shuttle the following day, all of which was very expensive and scary. I called SquareMouth but was informed that there was nothing to be done, as their policy dictates that a flight must be 12 hours delayed to qualify for any assistance. I asked about how the 8 hour delay meant that I missed my ground transfer, putting me 24 hours behind schedule, and was again dismissed. This travel insurance was a complete waste of money.

    jacqueline from PA
    Review Received: January 25, 2015
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    2 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Customer service was very helpful in telling me exactly what plan I needed for my trip. The chat option was perfect since I got an immediate answer.

    Amanda from PA
    Review Received: January 25, 2015
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    Seven Corners policy: RoundTrip

    The website is easy to navigate and to compare many different policies at one time. The companies are all highly rated and include many excellent benefits. I always recommend Squaremoyth to others traveling.

    Stu from NY
    Review Received: January 16, 2015
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    Seven Corners policy: Trip Protection Economy

    My daughter recommended Square Mouth after she had a policy for a cruise she her family took. She had a claim and it was paid quickly.
    The cost was lower than our travel agent recommended.
    I will use them again for our cruises.

    Cliff from FL
    Review Received: January 5, 2015
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    0 out of 0 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    When I filed my claim their first response to me was that I was not insured for the lost I incurred. They said I was not covered by the policy I purchased for a missed connection and they denied my claim.
    I had to argue the issue of policy coverage and the language of the contract and then appeal their denial.
    After several months of back and forth Emails and returning form after form to proving my case ,Seven Corners finally paid my claim.
    James

    James from NY
    Review Received: January 2, 2015
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    Seven Corners policy: Trip Protection Economy

    Slow to respond to inquiries about the claim; had to call several times to get information. Received contradictory advice when calling on different occasions. Surprised to learn that trip interruption due to illness covered only lost days on cruise, and increased airfare but did not cover other expenses such as ground transportation, and hotels while returning to original trip routing.

    Virginia traveler from VA
    Review Received: January 2, 2015
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    0 out of 0 people found this review helpful
    Seven Corners policy: RoundTrip

    Because of their online status 3 weeks later of my claim: incomplete. Despite providing 25 pages of documentation including death certificate and obituary naming my husband and me as family. My father in law due on the eve of our departure. How clear can that be??

    Jan from AZ
    Review Received: January 2, 2015
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    0 out of 0 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    i was in a situation that actually worked itself out, however, in the moment, I put a call in to the 24 hour number for assistance but got no answer.

    Jenny from CO
    Review Received: December 30, 2014
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    1 out of 1 people found this review helpful
    Seven Corners policy: RoundTrip

    Although we did not file a claim,it was good to know we had a good policy at the right price that would meet our needs.

    Alassandro from FL
    Review Received: December 21, 2014
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    0 out of 0 people found this review helpful