Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
I fell day one of my trip and broke my leg badly. I was in Argentina for two weeks until I could get a fit to fly. I finally got home a little over a week ago. Trying to do the filing of the things for the claim as quickly as I can. I am still immobile and having a hard time getting things together. Trying to get the downloads of expenses and trip cost sent to you for repayment.
Seven Corners was VERY responsive and good on communication. I say the claim is complete as I received correspondence indicating a check was being sent. I have not been home and will not return until 22nd Feb, so I'm going on their promise of payment. The whole process as seemed to be seamless and quick.
I called in just to confirm my coverage in case of flight delays or cancellations and the options I would have it were to happen.
I received very clear information regarding this .
I started a claim to cover damaged (unusable) to my luggage, which was brand new. It became a tangled web of crossing emails that totally defeated my interest in continuing. Eventually the air carrier compensated me for the essentially lost luggage.
Filed a claim through their website. This was not easy because their website was very cumbersome. For example, when uploading documentation related to my claim, the drop down menu to categorize the document stopped working. After backing out of the site and going back in several times, I realized that the categorization was saving, it's just that the Seven Corners website stopped showing that the categorization had happened. I also had to tally up my expenses in each category as only one dollar amount per category was allowed. So even though there were multiple flights, I couldn't enter them separately. In the end, I did not receive reimbursement. Read the fine print very carefully before you spend money on travel insurance. Weather impacted our departing flight such that we would not have made it to our connecting flight for an international destination. We could not get another flight out for two days, but this situation fell into what I believe was a gap area such that cancel for any reason and trip interruption for any reason coverage (which cost more) did nothing for us in the end.
Spoke to an agent to file a claim, just have not had the time to accomplish the task as of yet.
Professional staff handled claim quickly. Communication was pleasant and effective.
We do a lot of trips. I’m not sure which trip this is related to because you don’t have any dates. We need dates to specify.
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We had to cancel our trip due to medical concerns. I called to cancel or at least postpone the dates and was told it was too late and nothing could be done. We did not go on the trip and I called before any part of our trip was to start. Frustrating and I lost the full amount of funds that I paid for a product I could not use.