Seven Corners Travel Insurance Reviews

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Excellent telephone assistance.

Pleased with customer assistance, happy we did not have to file a claim. We did have a two hour airline equipment delay, and a sick child crying on the plane for 3hours-could have used a soothing beverage, if it was covered!

I have purchased your insurance for two trips and your customer service is great!

It was necessary to cancel my trip due to a family medical situation. Seven corners replied promptly to all of my inquiries and settled the claim very quickly.

Thanks so much, I will definitely use on my next trip.

got the coverage I wanted for a reasonable price,,,no problems

The last trip our luggage was lost 15 days of our 18. I filed a claim and both of us were given the $300 for the clothes we had to buy..no delays or argument from the company. A miracle with any insurance that is why I bought this policy again.

I have purchased Seven Corners insurance several times before and normally get immediate response which includes a wallet size card that can be cut and placed in a wallet. I received no confirmation email from them, just from Squaremouth on Feb 6 (date of purchase) and had to print that for my departure. On Feb 7 I got an email from Seven Corners only with a "Policy Expiration Reminder", not with any info regarding my policy. I sent them 2 emails telling them this and finally heard back on Feb 11 with the 4 documents that they should have sent initially.

I had to access emergency hospital services twice during my trip. I filed separate claims with Seven Corners for each date of service. My primary heath insurance covered all but $25 on each claim. Seven Corners denied one of my claims saying I had already been paid. I believe the confusion arose because both claims were for the same amount. I made several phone calls to them trying to get this resolved over they phone. Ultimately I was told to resubmit all my paperwork for the denied claim. As the amount was for only $25 it was not worth my time to resubmit the claim.

This should have been resolvable over the phone as the claims had separate claim numbers. Had the claim been for a substantial amount I would have persisted but for $25 it was not worth it.

On another topic Seven Corners said to call them collect to report issues and no charge for the call would be incurred. I did make a call from a friend's home in Spain to report my visit to emergency. I was assured the call would be treated as collect and no charge would be made to my friend's phone number. However my friend was charged for the call.