Seven Corners Travel Insurance Reviews

I received excellent 5 star attention from Wesley Smith, he is first class.

at the end of the day the policy interpretation was not beneficial for me but I understand mine was and is a complicated case.

On September 2, I fell off of a golf cart and broke the femur of my left leg where I had a prosthesis. The operation to fix the fracture took place on 3 September and we were doing well for two weakens pain could walk well with a walker. At this point I began to have some pain in the operated leg and by October the12th discovered that the femur, with the steel plate, bone transplant, wires around the bone, had failed and that the femur was bent toa 20 degree angle.

Although your your company had indicated that you would cover expenses related to the accident beyond the original expiration
date of the policy, I was told that there would be NO coverage up to the 19th of October or that I had to evacuate to the USA my country of residence
Wesley Smith did indicate that I could get $2500 from the original policy.

My take is that the second operation is part of the original accident and that the second operation would be covered.

I find Squaremouth to be such an easy site to use and always get my travel insurance through them because of the choices available and ease of comparing coverage. I generally get the Seven Corners Round Trip Elite because of the coverage and price. I've spoken to either Squaremouth or Seven Corners on the phone just to get clarification on various things and always find it easy to reach a real person. I've never had to make a claim, so I can't vouch for how well that goes, but Squaremouth's Zero Complaint Guarantee makes me feel fairly secure that it would be handled satisfactorily. I recommend Squaremouth to others looking for travel insurance.

I just returned from Ireland and had no need to file a claim.
Service was excellent and professional at time of purchase,
as usual. This is the 4th trip I have insured with Squaremouth.

In April, 2015, I unfortunately had to cancel a trip to Croatia
3 days prior to departure, because I injured my back. On that
occasion I had purchased a policy issued by April Insurance through Squaremouth.I was pleasantly surprised and hugely relieved that I got every penny back on an expensive tour package without incident, shortly after providing all necessary
medical documentation.

I have been so impressed with your service overall that I
have referred customers to Squaremouth.

I feel very confident knowing that Squaremouth delivers
what it promises.

Amazed how easy it was to file a claim. Will certainly use this service again

Very helpful. Had a little difficulty filling out the claim form. I would recommend this policy to other travelers.

Didn't have to use it but sure felt better knowing it was there if I needed it.

Will definitely use the company when we travel again!

1. I would have appreciated that the website was more clear and explicit in asking about all members of the travel party needing insurance. I was surprised by the fact that only my ticket was covered when we cancelled our trip, and not my husband's. I would have bought trip insurance under his name as well if this would have been made obvious in some way. A website could certainly include "wait! all ticket holders of your trip need to be insured. Would you like to insure another member of your party?" type information.
2. Because there were two of us going, and only one of us insured, Seven Corners is only repaying 1/2 of our accommodation and vessel cancellation fees. This feels very unfair to me as the charges are not based on double occupancy, they are the rates that would be charged no matter the number of people.

We had to cancel our trip, and the situation was a little complicated. So putting together the claim required a large amount of detailed paperwork, which was a pain. However, once I got everything together and submitted, the claim was paid in full in a month. I am very satisfied with the outcome. Although I didn't need to use it, I particularly liked the ability to purchase the "cancel for any reason" coverage - that is a key feature for us. This is the second 7 Corners policy we have purchased through Square Mouth -- the first required no claim -- and I would (and have) recommended both Square Mouth and 7 Corners to other traveling friends.

It took 3 months to complete my claim. At times the customer service at Seven Corners was exceptional, especially from their representative Angie. However, the processing of the paperwork was terrible. They misplaced documents, failed to communicated within their agency, and showed gross ineptitude. I feel lucky that it finally was processed. I was anxious and uneasy the whole time the claim was in their hands.