Trips Protected
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SINCE 2007
262,303
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AVG. MONTH
2,561
Total Reviews
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SINCE 2007
4,697
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.93/5
Customer Service During Claim
3.5/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,697 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    3056
  • 4
    847
  • 3
    335
  • 2
    130
  • 1
    205
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  • Seven Corners policy: Trip Protection Choice

    The claim process is designed to prolong and complicate the experience to such a degree that I finally gave up and walked away. I provided all of the required info when I filed the claim then was asked to go back to the hospital in NZ and the airline itself to get essentially the same info in a different form. The trauma of the accident combined with the difficulty of the claim process lead me to give up and walk away in order to preserve my limited energy. I will never use this insurance again. Buyer beware.

    SMcF from CA
    Review Received: September 2, 2015
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    Seven Corners policy: Liaison Continent excl US

    Policy choice on SquareMouth: I chose a policy that I thought was rather comprehensive. However, it apparently only covered medical issues.

    Claims response by Seven Corners: I received only automated emails acknowledging my claim, but with no information about my claim. They say they sent postal mail denying my claim, but I never saw it. I finally found a phone number to find out what had happened.

    John from TX
    Review Received: August 14, 2015
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    0 out of 0 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    Tried to call during high peak hours and I asked if I could be serviced since those times are for emergencies.
    The person on the phone said the person that could help me was not available. So I had to call back.

    Linda from OH
    Review Received: August 11, 2015
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    0 out of 0 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    I'm quite please with the ease your site and phone contacts which help me to choose travel insurance. I am puzzled however just what to think about the insurer I chose, having been told different scenarios by their different agents and just what they do insure. When I explained why I hadn't filled out a page I thought related to health and didn't apply to my claim, their agent told me not to worry, she would take care of it. When the cruise was canceled a few days before we were to sail, one of their agents said whatever the mode of transport, we would be insured for the full amount of the policy. Their questions still persist and I have no idea what the outcome will be.

    Bob from CA
    Review Received: August 10, 2015
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    3 out of 5 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    Could not download claim info and form using an iPad.

    Linda from NJ
    Review Received: August 10, 2015
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    0 out of 0 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    The claim I sumited included all Doctors statements in detail and its been 3 months and I havent heard back from your company.

    kathy from CA
    Review Received: August 10, 2015
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    0 out of 0 people found this review helpful
    Seven Corners policy: Liaison Continent excl US

    Your the best.

    The policy was just enough coverage that I needed.

    Yes I would recommend your policy to other as well and thank you much for helping in my travelings.

    Evelyn from FL
    Review Received: August 8, 2015
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    0 out of 0 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    Our trip dates changed. I called 3 times to notify of the new dates. Never was able to get a new conformation. Thankfully never had to make a claim. Will not be using your company again

    janet from CA
    Review Received: August 3, 2015
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    6 out of 6 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    Easy to purchase.nothing to dislike. Recommend to others and will buy again.

    eva from FL
    Review Received: July 29, 2015
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    0 out of 0 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    It was a smooth process, easy to understand coverage, and just what we were looking for in travel insurance.

    Liz from FL
    Review Received: July 12, 2015
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    0 out of 0 people found this review helpful

Last updated: September 25, 2026