Overview

Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.

Trips Protected
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SINCE 2007
244,377
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AVG. MONTH
2,042
Total Reviews
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SINCE 2007
4,515
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.94/5
Customer Service During Claim
3.49/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,515 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    2927
  • 4
    822
  • 3
    321
  • 2
    125
  • 1
    196
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  • Seven Corners policy: Trip Protection Economy

    Seven corners offered what I needed at a afordable cost, yes I would recommend this policy to my friends.

    Edward from TX
    Review Received: September 18, 2014
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    Seven Corners policy: Trip Protection Economy

    I will be calling today ,ever thing you ask for in my claim I have sent you. Now my file has been closed for lack of response???

    Loren from MI
    Review Received: September 18, 2014
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    Seven Corners policy: Trip Protection Economy

    Very competent...very fast...I was told the claim would be settled in 21 days and it was. Our medical experience which resulted in the trip cancellation was regrettable, but the service, prompt and professional support of my claim was most impressive.
    Thank you...it made this issue, of all the other issues my wife and I are facing, of a minor consequence....it is much appreciated and allowed me to concentrate on the important health challenges we now face. I have recommended your services to others in our community.

    John from NH
    Review Received: September 17, 2014
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    Seven Corners policy: Trip Protection Choice

    Easy to deal with to buy a policy

    Michael from CA
    Review Received: September 17, 2014
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    Seven Corners policy: Trip Protection Economy

    Not at all helpful. The point of travel insurance is to guard against the unexpected.

    During my trip to Tibet, a landslide in northern Nepal shut the road leading back from Tibet to Kathmandu. I had to take a helicopter in order to make my international flight out of Kathmandu the next day. Otherwise, I would have missed it altogether. The helicopter ride cost $360.

    Seven Corners refused to cover this, even though rebooking an international flight would have cost more (3 legs to the flight home). I sent receipts and supporting forms, including a letter from my tour company describing the situation.

    Amy from NV
    Review Received: September 17, 2014
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    2 out of 2 people found this review helpful
    Seven Corners policy: RoundTrip

    My claim was due to flight cancellations during ice storms in Atlanta. Instead of rescheduling via the airlines, I rented a car to drive to Florida to start a cruise. Even though technically I was required to take the next available flight, Seven Corners agreed that driving was the more reasonable approach and reimbursed me for all associated expenses.

    Robert from VA
    Review Received: September 16, 2014
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    Seven Corners policy: Trip Protection Choice

    Took a while but all got handled

    Karen from VA
    Review Received: September 16, 2014
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    Seven Corners policy: RoundTrip

    I provided all documentation listed in the "How to File a Claim", section of their help screen.

    Received a letter a while later asking that a death certificate be provided.

    Am awaiting the receipt of that document from the state agency and will forward to Seven Corners when it arrives.

    William from AR
    Review Received: September 16, 2014
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    Seven Corners policy: Trip Protection Economy

    Pleased because they paid my whole claim. However, communication from them could have been better. I never received confirmation that they received my claim, so I called a few weeks later to ask, and the representative told me it may take 3 weeks for them to start the claim, as if I should have known that.

    jbphdelaney from VA
    Review Received: September 15, 2014
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    Seven Corners policy: Trip Protection Choice

    Since I do not have a claim to make, I am unable to say anything about the effectiveness and promptness of that process.

    I did, however, feel "protected" by having purchased a policy, and that was a good feeling. When I was leaving Sri Lanka for a long flight home I was told that the plane was overbooked and that they had given my seat away for no reason. Since I was on time at the airport and had been waiting in line for my boarding pass along with others denied access to the flight, I was very upset but thought to myself - Thank goodness I have purchased the Travel Insurance. At the last minute a seat was found empty on the flight, but the whole thing was very upsetting.

    As I recall the online purchasing process was not too complicated although I had some confusion about one or two of the elements of the policy and did get in touch with the online help line regarding that and their answer was helpful and came in a timely fashion. I did have some confusion also about what Squaremouth actually was and how it differed from the actual name of the company on the policy I finally purchased, but I did finally figure that out. Some additional clarification on that distinction in functions of the two organizations - Squaremouth and the actual insurance underwriter - might be helpful to other travelers.

    Regina from MA
    Review Received: September 6, 2014
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