See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
One of the passengers could not attend this trip. We'd purchased a "cancel for any reason" policy. This has to be purchased within 2 weeks of booking the trip. Though a little more, I highly recommend it. The process was so easy, and my check was waiting for me when I got back from my trip. Altogether it took less than 2 weeks!! Great service, great company, will definitely use again.
I am waiting for my claim to be adjudicated. I faxed the info to the fax number on your answering machine. When I followed up via email, as I was faxed the proper froms in my hour of need, I sent an email to confirm I did fax my documents. A reply asked to what FAX # I used. I repeated the one on your answering machine. I was told I had to REFAX using a different FAX number (thank goodness I have a fax in my home or I'd be running to a commercial place). I did refax and now am waiting about a month. I recently sent a status request and this is how I heard from you. This is my first experience with your company, have traveled to at least 40 international countries and had the misfortune of not being able to go on a trip. I am hoping my claim will be finalized shortly. A couple of the above questions were not really appropriate to my situation as I never got to go on my trip due to health issues. Thanks for anything you can do to finalize my claim.
I am generally satisfied with the settlement. I paid approx $200+ premium to add 'Cancel for any reason' clause. I feel that that my reason for cancellation would have been covered under the other parts of the policy without paying the additional premium for 'Cancel for any reason'. Since I did not use that clause, I believe a consideration should be given to refund that part of the premium.
Thankyou.
Very easy to purchase and gave us peace of mind. Of course, since we did not file a claim, I don't know how that experience would be. Hopefully hassle-free. Plan to purchase trip insurance again in the near future for a cruise we will be booking. Thank you-- Letitia
Excellent
In August 2015 we made a claim on a PREVIOUS Seven Corner policy. The claim was accepted, documents requested, and we were paid in full. It was a fair and prompt experience. That is why we AGAIN insured with Seven Corners later in 2015.
Easy and hassle free process for claiming the amount spent. Would always buy the same insurance for my future travels.
We have had this claim since we returned from Africa. Phillip, Jana, and I did not get our baggage until 9 days into the trip. Ive sent documents to 3 different people to show that we had to wear the one pair of wet cloths we washed every night while in the Serengeti plains. I keep getting told that we should have bought clothing, and there ARE NO STORED of anykind in the Serengeti, so our delayed baggage claim has been ignored. Subsequently, I wouldn't recommend your company to anyone.
Martin, Phi, Jana Thornton
Have purchased this travel insurance several times. Did not have any problems paying the premium for my insurance, but the 1 time I filed a legitimate claim for an injury that occurred on my trip the claim was denied. Very dissatisfied!
I contacted Seven Corners before departure to buy more insurance because I decided to depart three days earlier than previously planned. The conversation went well. I agreed to pay the extra premium and requested the agent to send me another insurance card that shown the new date of coverage. The agent agreed but I have never received it.
The good news is that the trip is uneventful, I do not plan on filing any claim.
Last updated: November 11, 2026