See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
After long hold times, my policy could not be found on several occasions. Poor customer service. Policy mentioned bankruptcy, in which my provider of Luxury Link ceased operations and of course my policy had a loophole which did not cover my losses.
My experience with Seven Corners was horrible. It was atrocious the way they dismissed my claim initially.
It was only after Kelly Caulkins, your Zero-complaint staff, intervened that I started seeing some results. Even then Seven Corners started putting road blocks to make any payment. Fortunately Kelly persevered with my claim inspite of non-cooperation from Seven Corners. I can't thank Kelly enough for her efforts. She definitely deserves 5-star for her tenacity.
To sum up, I will definitely use Square Mouth for my future travel insurance needs but never buy policy from Seven Corners again
Luggage was damaged during travel. Seven Corners reimbursed for unusable luggage.
Would recommend.. Very satisfied!
We like the pricing and coverage comparison.
Great in all ways!
The claim process is a nightmare. As a result of an accident, our trip was interrupted and we had a medical evacuation. The resulting trip cancellation and other costs still have not been paid (now July), despite repeated submissions of requests for information to Square Mouth. Word to warning to travelers: print out every reservation prior to and save copies of every expense during your trip, even if you are hospitalized and incapacitated! Very difficult/impossible to communicate with medical personnel in remote regions. Paper documentation and not just credit card charges are required, even for obvious items like additional hotel costs because of the accident. When you are in a panic mode and waiting for evacuation, these details are not a priority.
Seven Corners is handling the processing and does not return phone calls. We are now working with Brandi in Square Mouth Zero Complaint Policy, who is slowly helping to resolve our claim but it has been one month (6/4/15) since our first contact with her and still no resolution. This is a part-time job to deal with the insurance process. Buyer beware.
I called Seven Corners before purchasing our trip insurance policy to ask a few questions, and I was really impressed with the amount of time the customer service representative took to answer all of my questions. I was thankful everything about our trip went smoothly, but it gave me peace of mind knowing that we were covered in the event of lost luggage, trip interruption, etc. I would purchase a Seven Corners policy again.
Due to a medical problem with a family member, I was unable to go on my insured trip. Seven corners was very helpful in assisting me with the claim procedure and answering my multitude if questions. My claim was paid in a very timely manner, they deserve their A+ rating
Easy to review, called with question, answered promptly and professionally. Bought policy. Did not have claim, but have in the past and paid per policy once all paperwork submitted as needed.
Last updated: September 25, 2026