See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
Ed and Kim V. were one day late departing for Canada due to snow conditions locally. We filed for one day of lodging missed due to delay of travel. I notified Delta to get official documentation to prove that our flight was delayed. They responded but somehow two claim accounts were opened and while one was being processed, the other was not. Thus I kept getting conflicting messages although I sent the forms and receipts by certified mail. The lodge in Canada would not give a price per night only that we were one day late. I had to get the price per day from our group trip leader. There were no medical claims so I thought if would sail thru but it took a long time to resolve. We would not use Seven Corners ever again and were disappointed with their poor performance. ED V.
Speedy, efficient claim refund. Will definitely use Squaremouth again and will recommend this policy to my friends.
Our trip with Queenslander Tours for Germany on July 10 did not get enough people (only 2) to be a go.
Switched to a May 24 tour with Queenslander to France. Seven Corners was able to handle the change and issue the revised policy. Initial customer service contact said need to file claim which was not true since no many loss was involved. This is why initially there was a claim.
I would highly recommend this policy. Customer service rep was friendly & made the claim process easy. Responses were prompt and payment was fast.
We always buy coverage and the coverage available form the vacation location did not meet our needs.
would go with you again
The day before our planned trip, our son in- law's father died
unexpectedly and we needed to abruptly cancel our trip
as we had to care for our daughter's three small children ( 5 yr. old twins and a 15 month old) so their mom and dad could focus on quickly planning a funeral on very short notice.
We bought the top of the line" cancel for any reason" policy expressly for such situations.
When I called the insurer, I was told because essentially, I cancelled the day before departure and also that the deceased was not considered "immediate" family, I would receive no consideration or reimbursement whatsoever.
Be weary of the more expensive "cancel for any reason"
policies with a 48 hr. notice clause as there are a number of exceptions/exclusions that may impede your ability to have a reimbursable claim as was the case in this situation.
We deal with SquareMouth every time we travel and find their service terrific. We would not choose this insurer again. When it looked like our flights would be delayed or cancelled and we would not be able to reach our final destination, the service people were not very helpful at all. Hopefully we will have a better experience in obtaining the expenses filed in our claim. To be determined...
Your customer service was awesome. I
Buying the first portion of insurance was fairly straightforward, and then adding to it (for the second trip payment) was easy through SquareMouth's customer service.
Last updated: September 25, 2026