Trips Protected
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SINCE 2007
262,357
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AVG. MONTH
2,552
Total Reviews
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SINCE 2007
4,697
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.93/5
Customer Service During Claim
3.5/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,697 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    3056
  • 4
    847
  • 3
    335
  • 2
    130
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    205
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  • Seven Corners policy: Trip Protection Economy

    My initial contact with Seven Corners was entirely via email. When I initiated contact via phone call, the claims reps were always friendly and helpful. I was very happy with their service and was happy with payment on my claim. I would highly recommend Seven Corners due to their fair pricing and excellent service.

    Kimberly from CA
    Review Received: November 3, 2014
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    Seven Corners policy: Trip Protection Economy

    The only glitch in dealing with Seven Corners was that the claim form was not initially sent to me via e-mail within the time frame they said it would be sent. After I sent them an e-mail to tell them, they promptly sent the claim form. It took one month after submitting the claim before I received a letter saying their review and evaluation were completed, then another eight days before the payment was sent.

    Audrey from CA
    Review Received: November 3, 2014
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    Seven Corners policy: Trip Protection Elite

    Great service and able to change the dates of my trip without an issue. Will use again in the future.

    Tiffany from NY
    Review Received: November 2, 2014
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    Seven Corners policy: Trip Protection Economy

    The dates of the trip were changed by the tour company. 7 corners provided a letter for the change, but no new ID cards.
    We were asked by Squaremouth to provided a post-trip review while still on the trip.
    This is minor stuff. We had no problems that would have required a claim to be filed.

    John from MD
    Review Received: October 31, 2014
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    Seven Corners policy: Trip Protection Economy

    I put in a claim to squaremouth/seven corners because we had to cancel 3 weeks before our trip. I am still waiting to hear from you regarding our claim.

    Dennis from NJ
    Review Received: October 27, 2014
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    Seven Corners policy: Trip Protection Economy

    Wanting to secure travel insurance was a complicated process until I found SquareMouth online and was able to compare coverage, prices, etc. I still had some questions, so I spoke with a representative who was very helpful with advice on which plan, coverage...would be best for me. My documents arrived immediately and to my satisfaction. I will use this company for future travel when wanting travel insurance.

    GLW from AZ
    Review Received: October 26, 2014
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    Seven Corners policy: RoundTrip

    Travel Insured International, plan # 140602WTP140139, issued on 6/2/2014. Departure date, 7/1/2014; return date was 7/13/2014. We encountered partial trip cancellation, definite trip interruption, travel delay more than 6 hours, as well as missed connection for more than 3 hours, as well as an itinerary change. This was a multi-city trip. 7/1/2014 leave RSW direct to NYC, (scheduled, but cancelled by Delta, as well as interrupted) was to leave NYC on 7/3/2014 on direct flight to Cleveland, Ohio, with return on 7/13/2014 to RSW. We did manage with Delta to leave our scheduled remaining flight from Cleveland, Ohio to RSW on 7/13/2014! Cancelled, interrupted, delayed, missed connection, itinerary change for one leg of trip! I'm not sure I have been supplied with all the correct paperwork to process this claim. But I do have all the receipts to submit for total compensation for all of our troubles.

    I believe that I did react with 24 hour assistance, but was working non-stop with Delta and others trying to get a flight out of NYC, since ours was cancelled by Delta on the morning of our departure of July 3rd.

    I have purchased these plans before, and with all the paperwork submitted, usually claims have been paid. I would expect that Travel Insured International will do the same. I also have the assurance that everything will be backed up by Squaremouth. Thank you! And I do recommend you to many friends and family.

    Due to timing and compiling all information, I am expecting to complete the claim on our trip from RSW to NYC to CLEV, and back to RSW for myself, husband, and two (2) grandchildren, age 17 & 14, who accompanied us on this trip.

    I know that with all the information provided, I would expect compensation for the flight cancelled by Delta airlines. Delta did not provide us with help on accommodations for a hotel in NYC or any meals. The
    earliest flight Delta would put all of us on would have us arriving at Cleveland airport at 12:35am on July 5th. Therefore, we had to call and secure a rental car, a taxi to the rental agency in NY, food and lodging at our expense for the night of July 3rd, since a rental car was not available until July 4th. We had a pre-planned event in the Cleveland area on the 4th of July. Plus, with it being a holiday, our hotel was sold out. My husband is handicapped and requires a wheelchair or scooter, as well as oxygen 12/7. So, this was not an easy task.

    Our regular scheduled (cancelled by Delta ) flight was to leave NYC at 5:45pm on a non-stop, direct flt. to Cleveland, Ohio, arriving at 7:38pm, JULY 3rd, 2014. Therefore, we also lost the rental car we had scheduled at that location!

    There's more, Thank you,
    Theoda McGarry

    Theoda from FL
    Review Received: October 24, 2014
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    Seven Corners policy: Trip Protection Economy

    claim handling was very professional and timely

    Richard from CA
    Review Received: October 21, 2014
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    Seven Corners policy: RoundTrip

    I'll be able to rate my experience better after the claims are settled.

    Douglas Harter

    Douglas from OR
    Review Received: October 18, 2014
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    Seven Corners policy: Trip Protection Economy

    I filled claim more than 3 weeks ago, no any responses yet

    larisa from NJ
    Review Received: October 18, 2014
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Last updated: September 26, 2026