Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
They refunded 75% of my ticket per the coverage. But not my miles, but to be fair it states in their policy that miles cannot be refunded. Paperwork had to contain specific things so it took a little back and forth until I got it right.
I've never had to make a claim, so can't rate that aspect of the travel insurance. I did have a question for customer service while I was traveling. It was easy to reach them, they provided a suggestion for medical care if needed. I ultimately didn't need to use the suggestion, but glad it was easy to reach someone for advise.
Fortunately I didn’t need to file a claim which is the real test. But customer service was good and the policy seemed fair and coverage what I wanted. An app would help if I had needed to access them while on my international trip. But the process of purchasing and clarifying policy and access straight forward.
Suffered severe dislocation of ankle with a trimalleolar break requiring hospitalization and surgery. Seven Corners helped us with the filing process with the language barrier, the time zone differences and the foreign country processes differing from the USA. They worked diligently to help us thru a difficult and stressful sitiuation. They booked the return flight home with a nurse that handled the pick up to the airport thru 2 airports to get me from France to USA. He was professional and kind and explained every step of the way including explaining what would be needed to my family once I got to my home.
The experience was tramatic but was made tolerable by the excellant help/service provided by Seven Corners. Thank you to all of you!
Inexplicably, what I claimed from SevenCorners for a cancelled flight without option for rebooking, was deemed a voluntary trip cancel, so not subject to full reimbursement. I only received 75% reimbursement. That is pretty ridiculous. It wasn’t a voluntary cancellation and i submitted all the documentation to show the airline cancelled the flight.
Excellent customer service and assistance with filing a claim. Website was easy to access and file claim with quick response and settlement of claim.
Purchase and pre departure service was good. Thankfully, I did not need to file a claim.
Feel good having your insurance for a trip like this. Thanks!
My traveling companion had to go home as she fell and was injured. But as it worked out it did not disrupt my trip financially. But it was great knowing that if she had needed more assistance, we both were covered by your trip insurance.
When I submitted documentation for my claim, 2 of the invoices were from airbnb and showed the date on them which was also the cancellation date. It was a nice synopsis or original payment, money returned to me (taxes) as well as what was not refundable, and it had the date on it. My insurance liaison requested additional cancellation notices with dates which felt redundant and unnecessary. Perhaps renew the training for online only documents such as airbnb or vrbo to help the entire process become smoother.