See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
I did not have to submit a claim
During my trip I received a notice that my insurance was due to expire. At first I thought I had made some error in my coverage but then realized it was a notification about the end date of my policy. I then received 1-2 additional emails before the end of my trip about this. This is term limited trip insurance. I do not need, nor do I appreciate receiving these notifications which first makes me think I have a problem with my coverage that will be more difficult to manage while I am overseas. This has not happened with other carriers I have used though Squaremouth. Please request Seven Corners to stop this practice. It was irksome enough that I will pick another insurance carrier next time.
Since I did not make a claim it is hard to rate the service
I did not make a claim.
No claim required.
no claim
Never had to use it, so I cannot rate.
Processing of claim was easy without a lot of hussle.
Fortunately I cancelled soon enough for everyone to be able to rebook. The refund processing was fast and they answered my many questions. They did, however, require 24 pages of documentation for 2 airline tickets and 4 hotel cancellation fees. It took days to get everything together.
It probably cost them more in man hours to process than any other costs.
Trip insurance is something you hope you never need and fortunately in this case we did not need it. Since we did not file a claim I can not talk about the performance of Seven Corners, but they seemed very professional and there policy appeared to over very good coverage. I had confidence that they would have done a good job, but you never know? I was suspicious of cheaper insurance companies as they can say all kinds of positive things, but in the end you may never get anything from them if you make a claim. I think Seven Corners offered a real insurance policy.
Last updated: September 26, 2026