Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
Claim Process
I didn't need to place a claim.
Before Trip
I have no comments to make. I paid my premium and never used the insurance.
During Trip
No comments.
During Trip
was double charged for one policy, but refunded the 2nd charge whithout issue upon contacting customer service.
Claim Process
no claim filed
Before Trip
I got my documentation promptly.
During Trip
I had a heart attack during my trip. After sending all the information to the Insurance, I would keep getting notices from them that they wanted my passport copy, which had been sent to them with every bill. I also got notices from the Insurance company that they were waiting for information from the Hospital. When I called the Insurance company, the agents would tell me that the copies of my passport were with them and they had received some documentation from the Hospital. Then I started getting bills and notices from the Hospital saying they would send the bills to a collection agency if they were not paid within a certain time. This was all so stressful to deal with after having undergone a heart attack. The Insurance was so prompt to charge my account and take payment but service and follow through was a different matter. To date, March 2, 2010 claims that I had sent in for an operation in December have not been paid.
Claim Process
I had put all information about my age and all previous health conditions. I had a by-pass done 10 years ago. The insurance agency gave me the insurance and was quick to charge me for their charges. No one likes to undergo hospitalization and no one expects or wants a heart attack. Unfortunately when that happens, the Insurance agency should step up to the plate and pay promptly not subject the patient to more tension by not paying the bills.
Before Trip
I appreciate very much the attention of the agent.
During Trip
I did not need to call for assistance during this trip.
Claim Process
I have not made a claim.
Before Trip
EASY TO UNDERSTAND.
During Trip
NO CLAIM MADE
Before Trip
I bought this policy the day I was leaving as an after thought. I received email confirmation and details instantly and was very pleased with the peace of mind it provided.
During Trip
I never needed to use it.
Claim Process
I had no claim.
During Trip
Did not have the occasion or need to contact you during or after the trip.
Claim Process
No Claim
During Trip
I have no ratings because I didn't use the services or insurance during the trip.
During Trip
the above not applied
Claim Process
the above not applied