Seven Corners Travel Insurance Reviews

During Trip
Did not use the service.

During Trip
I called to inquire about my coverage while I was on my trip, and the representative I spoke with, while friendly, was not particularly knowledgeable, and I was not convinced I had gotten all my questions answered.

Claim Process
Company did not pay full amount paid to doctor. First agent said it was for trip interruption when EOB and claim handler indicated it was for medical. Claim handler was extremely rude and indicated amount paid was not doctor;s handwriting when it most definitely was--how offensive. Wanted cash register receipt as proof when doctor visitied hotel room--how was that possible? Paid for $20,000 trip interruption, but she said a missed day because of illness (with doctor diagnosis) does not quality as trip interruption.

Before Trip
Your telephone staff were very helpful before taking this trip

During Trip
The best thing about insurance is not having to use it

Claim Process
no claim

Before Trip
Did not have any reason for one-on-one customer service prior to trip. Online documentation was adequate.

During Trip
Did not need to use the insurance.

Claim Process
n/a

Before Trip
I never contacted customer service at Seven Corners.

During Trip
Never had to contact them during my trip.

Claim Process
I didn't make any claim.

Before Trip
This was really only an electronic interaction. There was no opportunity for customer service.

During Trip
I did not have any pressing needs for the medical portion of my trip. I will see how the claim process goes.

During Trip
no contact=no problem

During Trip
Not applicable

Claim Process
not applicable