Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
Before Trip
We compared coverages before selecting our Seven Corners policy, which provided the best value for the amount spent, we felt. The policy came very quickly and seemed to be prepared in a very professional manner.
During Trip
We had no problems during the trip and therefore cannot evaluate the insurance service.
Claim Process
We had no problems during the trip and therefore cannot evaluate the insurance service.
Before Trip
Somehow I felt confident that this insurance will be there for me if I needed it.
During Trip
Never had occasion to call the carrier during the trip, so I cannot rate this portion of your survey.
Claim Process
Did not file any claims, so I cannot answer this portion of the survey as well.
Before Trip
Everything was fine received paperwork within a few days we have no complaints.
During Trip
We had no reason to contact customer service so the above doesn't apply.
Claim Process
Does not apply we had no claim(s).
During Trip
did not need to contact carrier, fortunately!!!!
Before Trip
Very efficient process
Before Trip
Easy as pie to compare insurance rates
During Trip
Did not need to make any claims
Claim Process
No claim made
Before Trip
I really don't know what customer service is like, except to purchase the product and the lady at Square mouth was very helpful. I didn't need to access the insurance - yeh. But I was happy knowing it was in place.
During Trip
I didn't need to use the insurance so all questions are n/a
Claim Process
n/a
During Trip
N/A
Claim Process
N/A
Before Trip
I had no issues with obtaining my travel insurance. I was very pleased with the ease of buying this insurance, as this was my first time using travel insurance.
During Trip
I did not need to use the emergency help hotline or customer service while traveling.
During Trip
I was stranded in London by the Icelandic volcano. When I called to find out what I was covered for first the agent pretended to have no idea what I was tallking about but then acknowledged they had other customers who were stranded as well. She then proceeded to give me completely wrong info on the amount of my coverage. I only found this out when I went to make a claim and was emailed a complete copy of my policy.
Claim Process
Each agent I spoke to gave me different information. I understand I should have printed out my entire policy & taken it with me. But if I call for help I expect to be given correct information from the people who work for the company.