Trips Protected
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SINCE 2007
262,127
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AVG. MONTH
2,570
Total Reviews
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SINCE 2007
4,694
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.93/5
Customer Service During Claim
3.5/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,694 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    3054
  • 4
    846
  • 3
    335
  • 2
    130
  • 1
    205
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  • Seven Corners policy: Travel Medical Basic incl US

    After our arrival in USA, when Jet-Lag should have been behind us, I felt unwell, probably on 26th of March 2025 and contacted Seven Corners for advice how to see a physician.
    I was given a list of practitioners in my area and after several attempts to make contact, it became clear to me that the practitioners on the list were connected to Tel (954) 518-7000 - Cleveland Clinic at 7857 N University Drive, Parkland 33067 Fl.
    I was refused the ability to schedule an appointment, as' according to that Clinic, my policy was not compatible with my request.... despite my referral from Seven Corners.
    The additional telephone numbers which I used in my attempts to schedule were 954-659-5124 / 5080 - I spoke amongst others, with Liz and Marcy and again with Seven Corners.
    Seven Corners said I was to have Cleveland call Seven Corners - I was too ill to register all that bureaucrtic run around.
    It was even more stressful when I was told that I got 'go private' for about US$800 and in any case, even if I really had a policy (that's no way to speak to a client - "guilty until proven innocent ??") there was to be a payment of US$30, despite our having paid for a non-deductible policy.
    However, by Friday 28th March, Cleveland called me to confirm that my policy was, indeed, in order.
    Thankfully, I felt that my symptoms had resolved themselves and I no longer required your services.
    Beyond not being able to receive medical assistance I feel that I was badly treated and wonder what would have happened if I had really become ill.

    Brian from Israel
    Review Received: May 28, 2025
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    0 out of 1 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Claim was paid but the process for submitting the information was very confusing. I received 3 additional request for information after original submital, it would be helpful to have received clear instructions from the start on what was needed.

    STEVEN from CO
    Review Received: May 28, 2025
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    1 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    Brian from FL
    Review Received: May 27, 2025
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    0 out of 0 people found this review helpful

    Great service. Claim handled professionally and claim paid promptly.

    Seven Corners policy: Trip Protection Choice

    will use again

    James from FL
    Review Received: May 24, 2025
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    0 out of 0 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    While purchasing the policy, I had questions about pre-existing conditions and contacted Customer Service. The lady I spoke with was very helpful.

    CS from TX
    Review Received: May 20, 2025
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    1 out of 1 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Jane from AL
    Review Received: May 20, 2025
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    0 out of 0 people found this review helpful

    Fairly easy to file a claim. Claim was completed quickly.

    Seven Corners policy: Travel Medical Basic incl US

    I have been using Seven Corners for some time now, and my experience has always been excelent!

    JULIO from Puerto Rico
    Review Received: May 19, 2025
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    0 out of 0 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    had some concern about confused reguarding islands like hawaii, am somoa, porto rico , etc. there pacific and atlantic oceans, not clear about first port?

    David from CA
    Review Received: May 19, 2025
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    0 out of 0 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    filed claims for medical expenses during our trip using thier online portal. They paid promptly within 2 weeks for all claims. extremely satisfied

    Juli from MI
    Review Received: May 17, 2025
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    1 out of 1 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    No issues and claim paid promptly. It was a small claim, but the amount paid was about 45% of the premium.

    Chris from NV
    Review Received: May 16, 2025
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    1 out of 1 people found this review helpful

Last updated: September 23, 2026