See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
Filed a claim through their website. This was not easy because their website was very cumbersome. For example, when uploading documentation related to my claim, the drop down menu to categorize the document stopped working. After backing out of the site and going back in several times, I realized that the categorization was saving, it's just that the Seven Corners website stopped showing that the categorization had happened. I also had to tally up my expenses in each category as only one dollar amount per category was allowed. So even though there were multiple flights, I couldn't enter them separately. In the end, I did not receive reimbursement. Read the fine print very carefully before you spend money on travel insurance. Weather impacted our departing flight such that we would not have made it to our connecting flight for an international destination. We could not get another flight out for two days, but this situation fell into what I believe was a gap area such that cancel for any reason and trip interruption for any reason coverage (which cost more) did nothing for us in the end.
Spoke to an agent to file a claim, just have not had the time to accomplish the task as of yet.
Professional staff handled claim quickly. Communication was pleasant and effective.
We do a lot of trips. I’m not sure which trip this is related to because you don’t have any dates. We need dates to specify.
/
We had to cancel our trip due to medical concerns. I called to cancel or at least postpone the dates and was told it was too late and nothing could be done. We did not go on the trip and I called before any part of our trip was to start. Frustrating and I lost the full amount of funds that I paid for a product I could not use.
Clear info, easy to compare/navigate online. Helpful customer service via phone.
I needed to cancel my cruise the morning of cruise due to a medical condition. I was told that nothing could be done at that time.
my initial encounters with Seven Corners customer service were very positive, and I was led to believe that I had a valid claim, but when I actually filed the claim, my treatment was purely cold and mechanical, with no consideration of the special circumstances (sudden hospitalization and emergency surgery for my spouse in Japan) which had forced me to cancel my trip.
Buying travel insurance with Squaremouth was quick, easy and effective. When I had questions, I called customer service and they were responsive and helpful. This is my go to company for insurance when traveling.
Last updated: September 23, 2026