Seven Corners Travel Insurance Reviews

The customer service was very efficient and helpful

Claim filed. Wsiting.

I filed a claim for my policy which was from June 20th through July 5, and not only was the wrong time period referenced, but it appeared that every effort was made to not pay on a seemingly legitimate claim.
I am certain that a 3 hour delay was a qualifying event, and the response noted that I had to exceed 6 hours of delay.
I am overall not satisfied with the decision.

Our original Jetblue flights were canceled without notification. We found out 27 hours before departure. This cancelation without notice would have caused a delay, which we avoided by booking with a different airline (at the additional cost in our claim). If we had not booked the new Delta flight, we would have missed our tour in Mexico. Then Seven Corners would have to reimburse our entire nonrefundable amount of $14,024 instead of the difference in airfare of $1777.72 in our current claim.

Our claim was denied and we are currently appealing the decision.

We unfortunately had to cancel our trip and I found working with Seven Corners to be extremely easy. The claim was settled promptly with no problems. Much easier than past experience with other trip insurance companies. Would definitely use them again.

We unfortunately had to cancel our trip because of an injury at the last minute. Seven Corners Insurance was easy to work with, answered all our questions and helped fill out the forms. They paid the full amount of the claim in less than 30 days after submitting the claim.

I called twice to include coverage in different countries and the client service representative was friendly and made the changes quickly. Nice service.

Before I purchased this policy, I spoke with Seven Corners customer service to ask about the procedure to locate a doctor in a foreign country if the need should arise. I know from a previous experience with Seven Corners in September 2023 that the answer the customer service agent gave me is not true. Seven Corners does not assist customers to locate a doctor in a foreign country as its promotional information leads its customers to believe.

It was not possible to find someone to answer questions about my policy during the trip on a weekend.