Seven Corners Travel Insurance Reviews

After I purchased my policy, the company that was managing our destination was dropped from the rental contract and the owners switched to a new property manager. I had to get a refund and pay a new deposit to the new company. I enquired as to whether my policy would still cover us on our trip since the deposit date and amount were now different. I was told it should be ok if I had all the documentation of all the transactions. I had already spent quite a bit of money on this policy and was going to increase the coverage since the total cost had now gone up. However this reply sounded vague to me and I didn't want to invest any more money in a policy that might possibly cover us.
This was the third time I had used SquareMouth and was very happy with the first two experiences.

I reviewed several companies before selecting Seven Corners to insure our trip to Tanzania. They insured our tours and lodging, but not our airline tickets. Unfortunately, I ended up in the hospital with a blood clot in my lung three weeks before we were scheduled to fly out. My doctor’s exact words were, “You are absolutely NOT going to Africa!” As soon as I was discharged a week later, I filed a claim with Seven Corners and the airlines. Our airline tickets were refunded immediately, but I am still waiting on the refund from Seven Corners. They have been very friendly when I called, but I have been disappointed that it has taken so long for them to approve and fund my claim.

Claim is in process. I will know more later.

The process was great. I appreciated having multiple policies to choose from and the one I chose seemed to have good coverage for a reasonable premium. Of course, an insurance company is only as good as its ability and willingness to make the insured whole in the event of a claim. Fortunately, I did not need to file a claim so I can't say if Seven Corners really is a "good" company but on the surface all went well and I'm satisfied.

Seven Corners Customer Service responded to my emailed questions promptly and professionally. Although I did not need to file a claim, I think it would have been a straightforward process based on my interactions with Seven Corners staff. I intend to purchase future travel insurance policies from Seven Corners as the coverage met my needs at a reasonable cost.

I had several questions and I was able to get a hold of a live representative, who spoke English well, and she answered all of my questions. Thank you.

Hard to negotiate without help from your customer service; however, the customer service attendant was great - he did a good job of helping us. Thought the price was very high - $600 for a ten-day trip.

Yes, we had some minor injuries on our vacation. We learned, upon contacting 7 Corners that we did not meet the very narrow specifications to receive any benefits.
I would decline to buy insurance from them again.
It does also reflect poorly on Squaremouth because I trusted you to offer reasonable policies by reasonable companies.

I was on a 6 week holiday to Australia, New Zealand and Fiji, when I realised I hadn’t identified the last 2 countries in my insurance. It was a quick call to get the policy updated. Just knowing I had insurance was definitely peace of mind!

Writing this on behalf my mother. She purchased a policy that should cover trip cancellation for illness from Seven Corners. She got COVID and has a memo from her doctor and the invoice for a non-refundable Air Canada ticket. I helped her send in those documents to the insurance and received a reply that they need a cancellation statement from Air Canada. Air Canada refuses to send one since she was a no show. My mother wasn’t thinking right and does have dementia and yes she did not officially cancel. So Air Canada keeps her money to include the taxes they should refund and the insurance refuses to pay. Were talking about $400 but buyer beware that it isn’t easy to claim if you have an issue and maybe they take advantage of elderly.