Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
I filed a claim; and had to deal with customer service for follow up. There was total lack of communication, lack of organization from more than one person. The end report was totally incorrect. I had a sigmoid -- ectomy--- with a large potion of my bowel removed,not oscopy- and a recent silent MI . For health reasons I wanted to cancel the trip and for many reasons it was declined by this company. I could go on, and into further details, but it's not worth the time and aggravation.
Agents and service personnel were very nice and helpful in arranging for coverage
We changed our destination country(s), and I called to check that it was permissible. No problem!
The difference between Primary and Secondary Coverage is key. Also, read reviews before you purchase.
The online claim form is problematic. I got all the way to the end and the Signature Authorization page wouldn't come up. This was very frustrating, and the ChatBox was no help at all! Your customer service agent explained that I needed to remove all the attachments and then try again. It did work that time but then I had to send a separate email with the attachments. This seems like something your IT Dept should be able to fix.
I appreciate that Seven Corners had a helpful customer service person who seemed to know what was going on and was able to handle the problem in a speedy and efficient manner. I also appreciate that I didn't have to wait a long time on the phone to talk with the customer service agent.
SevenCorners waited weeks for a seasonal sale to pay out a proportionally reduced replacement rate.
We have used you for two trips. I'm not sure why we purchase insurance. The first time our trip was canceled due to covid. We lost money and didn't receive any benefit to having trip insurance. Our second purchase our trip was affected by a mechanical problem on our plane. Althought we scheduled plenty of layover time, our second flight would have been missed and we didn't know if we would be able to find another flight in time to get onto our cruise. So, we booked a different flight and suffered a non-refund on one of our flights. I believe this claim will also be denied. We made the adjustment so we didn't miss our cruise. If we had missed that, you would have had a much bigger claim to pay than the $170 in a non-refundable flight.
No problems. Prompt payment. Will definitely use them again.
I had to cancel a trip and had purchased the “Cancel for Any Reason” insurance. Seven Corners handled my claim promptly and completely. I was very satisfied and will use Seven Corners for all my future travel insurance.
Your live customer service agents do a very good job.