Overview

Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.

Trips Protected
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SINCE 2007
239,852
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AVG. MONTH
2,035
Total Reviews
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SINCE 2007
4,477
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.94/5
Customer Service During Claim
3.48/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,477 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    2895
  • 4
    820
  • 3
    319
  • 2
    124
  • 1
    195
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  • Seven Corners policy: Trip Protection Choice

    Jim from NC
    Review Received: January 23, 2024
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    7 out of 7 people found this review helpful

    During our trip to visit family in Costa Rica it became necessary for me to see a doctor for a nasty lingering cough that began Christmas weekend. It wasn't Covid, but we wanted to rule out pneumonia and other issues. The medical facility and doctor provided me with detailed reports and receipts which I submitted to Seven Corners upon our return to the U.S. Within two weeks Seven Corners reimbursed me to the penny for all those expenses. I was very pleased and thankful. I will use Seven Corners in the future.

    Seven Corners policy: Trip Protection Basic

    There was no feedback from Seven Corners regarding my claim after I submitted it.
    The claim was denied but I only found that when I logged into their website. Per their email, they'd be communicating every 14 days with the claim status - I filed on Jan 6 2023 and got the initial claim email on that date but I never received anything from them after that.
    There's no details on why the claim was denied and the chat support is unavailable.

    In future, I'll avoid Seven Corners given their lack of support and communication regarding my claim.

    AJ from NJ
    Review Received: January 22, 2024
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    54 out of 58 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    I have used your service for years, very easy and fast!

    Anne from CA
    Review Received: January 22, 2024
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    3 out of 6 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    Very difficult to make a claim. My son was unwell and needed to see a doctor for antibiotics. The process of filing of claim was very difficult.

    S from WA
    Review Received: January 22, 2024
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    28 out of 31 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    I was so happy to have this insurance for my peace of mind. Happy I did not have to use it. I Will definitely buy it again for every time I take a cruise.

    Diane from MA
    Review Received: January 21, 2024
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    0 out of 6 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    I used the WhatsApp support channel. The agent, while polite, was clearly handling multiple cases at once. He often called me the wrong name, referred to details that were not in my case, and appeared to have a language barrier. I worry about what portions of my case he may have inadvertently told others. I will not be purchasing from Seven Corners again.

    Joseph from AL
    Review Received: January 21, 2024
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    19 out of 19 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    All went as planned

    RP from GA
    Review Received: January 21, 2024
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    0 out of 5 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    When I was in Aoain last year I came down with Covid even though I had shots and boosters. My family wouldn’t let
    Me stay at the house that I made arrangements to stay. I was then forced to go find somewhere else to stay.. I went to the hospital in Spain and I was told to stay in my hotel until I tested negative. I had. It planned on staying in a hotel so I had to pay for the hotel and my food. I have mailed documents two times already and haven’t received anything.

    Maria Keyser from TX
    Review Received: January 18, 2024
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    28 out of 28 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Friendly and knowledgeable customer service. My vacation went perfect so I did not have to file any claims.

    Warren from IL
    Review Received: January 15, 2024
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    1 out of 6 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    I was pleased with the coverage and the cost of the trip insurance. I would have liked to have heard from the carrier prior to the travel date to remind me of how to access the insurance policy if I needed it, and to confirm that my insurance was about to take effect. Getting a message asking if I was planning on filing a claim almost 2 weeks after my return was not helpful.

    Mel from MD
    Review Received: January 12, 2024
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    8 out of 10 people found this review helpful