Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
Reviews found online convinced me that quality of service was high and insurance reliable.
Purchasing the plan was easy. Unfortunately after the October attack on Israel flights to Israel from RDU were cancelled so three days before we were suppose to leave we had no way to get there. I filed a claim thinking I would be covered but found out I was not because it was not a level 4 alert. (It was level 3) We are in the process of appealing the claim. We will see where it goes. I would not purchase from Seven Corners again they have loop holes for themselves to get out of paying cancellation claims at least on terrorist and flights are concerned
Called them to correct a name on the policy. They were very helpful and got everything corrected promptly.
As of the date, I would say your service has been mediocre. I would recommend your company to others because of the wide range of coverage that your policy offers.
Seven Corners requested receipts/travel documents from us (four travelers), and we provided all of them in a timely manner. They are confused about a certain amount, and have asked us to explain and re-submit the documents. Both have been done. So, I requested a three-way call between myself (the lead traveler), one of the travelers in our group, and a Seven Corners rep. Someone called, but had no idea what our claim was about. She said she would forward my message. Since then, the only response I received was an email stating they've closed the claim. Our claim was from our trip back in October 2023. It is now nearly April 2024.
this is the 2nd or 3rd time I purchase travel insurance from your company, no problems in the past, but now I need to file a claim since I was stuck in Israel because of the terrorist attack on Oct. 7th and we had to leave the country A.S.A.P which interrupted my vacation therefore I had to purchase a new return that incurred additional expenses
Like your price
I purchased the Seven Corners 'Trip Protection Choice' plan. 11RTC22-AOS-135573
I would never purchase this plan again, OR purchase a plan from Seven Corners. I believe that their definition of 'trip interruption' is so restrictive, that I can't believe anyone can ever make a claim for it. Yes, the language is actually in the policy (my error for not understanding it) that I would have had to have a doctor require quarantine in order to qualify for trip interruption. That is ridiculous -- no doctor would require a client to quarantine for any condition. Seven Corners did pay for the doctor visit and prescriptions, but somehow expected me to be well enough to leave for Paris the next day when the reality is that I was ill in bed, and would have been highly contagious. It is ridiculous to think that I would have been making this story up in order to stay in Nice an additional five nights. While very ill, I had to contact hotels and tours in Paris, my hotel had to find me another room, had to change flights home, etc.
Note: I did not have any contact with them pre-departure or during my trip. I submitted the claim along with receipts after I returned home.
The policy provided very comprehensive coverage & was significantly less expensive than the cost of similar coverage thru our tour operator, Abercrombie & Kent. Since we were fortunate enough not to need the insurance, I can't comment on how well any claims would be handled.
My answers to questions don't mean anything because I didn't have to use the insurance (thank God).