Overview

Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.

Trips Protected
Calendar icon
SINCE 2007
243,916
Calendar icon
AVG. MONTH
2,030
Total Reviews
Star icon
SINCE 2007
4,510
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.93/5
Customer Service During Claim
3.49/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,510 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    2922
  • 4
    822
  • 3
    321
  • 2
    125
  • 1
    196
  • Filter By
    Filter
    Sort By
    Sort
  • Seven Corners policy: Trip Protection Choice

    During my call to customer service, my questions were answered and all necessary information was received. I appreciated the representative's offer to email me all the necessary documents (rather than searching/downloading from the website.

    I submitted my claim material, and was sent a confirmation of receipt. Am currently awaiting processing.

    Joan from AZ
    Review Received: August 4, 2023
    Was this review helpful?
    8 out of 8 people found this review helpful

    Review Updated: 09/23/2023

    They were good at communicating what I needed to provide to process the claim. My claim was processed within 8-weeks, start to finish.

    Seven Corners policy: Trip Protection Choice

    So far I am very happy with this Company. Prior to my departure I increased my coverage. While I was on my vacation my baggage was lost/delayed for (4) days. I am requesting $350.00 in compensation for items that I purchased prior to receiving my delayed/lost baggage. I filed the claim today 8/2/23. I also referred this Seven Corners to my Sister and her Husband just TODAY; who are leaving on a future European trip. I used this same Company for a trip earlier this year to the Bonaire but did not need to file a claim. I am hoping all goes smoothly. Thank you for your follow-up and I will let you know how it turns out! And thank you for your reference of Seven Corners!

    Regards,
    Cathleen

    Cathleen from CA
    Review Received: August 2, 2023
    Was this review helpful?
    1 out of 4 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    The insurance company did not contact me via email, phone, or postage to let me the know the status of my claim or why it was denied. There is no information on the website as to why it was denied. If they choose to deny, they must provide an explanation.

    Sarah from TN
    Review Received: August 1, 2023
    Was this review helpful?
    44 out of 46 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    Easy process with good customer service.

    Brian from MO
    Review Received: July 23, 2023
    Was this review helpful?
    8 out of 11 people found this review helpful

    Review Updated: 08/20/2023

    The whole process was handled online, and they paid the claim as covered in the policy. There were no issues except it seemed to take a little longer than expected. Overall a good experience.

    Seven Corners policy: Trip Protection Basic

    I have used your service twice now and have been completely satisfied.

    Diane from TN
    Review Received: July 23, 2023
    Was this review helpful?
    1 out of 3 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    I be so ill on a weekend and it was extremely frustrating not being able to reach anyone about my benefits. I ended up not needy
    Education treatment or having to make changes to my itinerary

    Sari from NJ
    Review Received: July 22, 2023
    Was this review helpful?
    3 out of 7 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    Took a couple of tries to make sure the names on the coverage matched our passports, but they did get it right before we left.

    Linda from VA
    Review Received: July 19, 2023
    Was this review helpful?
    2 out of 6 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    My luggage was delayed 4 days on my trip to Spain. I called Seven Corners for assistance, and spoke with a customer service agent named Janetta Wade. Janetta was very helpful in providing me with information on my coverage and how to start a claim.

    Julie from WA
    Review Received: July 19, 2023
    Was this review helpful?
    11 out of 13 people found this review helpful

    Review Updated: 08/16/2023

    The claim process was handled easily, and Seven Corners was very easy and pleasant to deal with. I will use them again in the future, and recommend the company to friends.

    Seven Corners policy: Trip Protection Choice

    Seven Corners was fine, but it was a bit cumbersome to add additional amounts. to my cancel-for-any-reason policy. With other carriers, it has been a more streamlined process. When I contacted them by phone, however, they were very helpful. I would rate my overall experience with Seven Corners as positive.

    James from MA
    Review Received: July 18, 2023
    Was this review helpful?
    6 out of 7 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Had a flight delay which caused a missed connection, and an unintended stay in the connecting city (London). Tried to reach "24 hour customer assistance" only to find out they only operated during normal business hours in the United States, so that when I attempted to contact them at 6am in Istanbul, I found out that they wouldn't open for 8 hours. When I was finally contacted, it was too late to do anything. I resent the advertisement about 24 hour customer assistance which is simply untrue.

    Ronald from MD
    Review Received: July 18, 2023
    Was this review helpful?
    28 out of 29 people found this review helpful