Overview

Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.

Trips Protected
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SINCE 2007
243,916
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AVG. MONTH
2,030
Total Reviews
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SINCE 2007
4,510
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.93/5
Customer Service During Claim
3.49/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,510 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    2922
  • 4
    822
  • 3
    321
  • 2
    125
  • 1
    196
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  • Seven Corners policy: Trip Protection Choice

    Helpful dialog with agent over WhatsApp, in regards to a cancelled return flight. Filed a claim upon my return, 2 weeks ago, and the procedure seemed straightforward, am currently awaiting a response.

    Richard from MA
    Review Received: July 15, 2023
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    4 out of 5 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    I had to adjust my trip length and coverage which was an easy experience with customer service. I thought it might be difficult but it was friendly and easy to do. Made me feel more comfortable with my trip! Customer service was great!

    Brenda from MT
    Review Received: July 11, 2023
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    2 out of 3 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    Very helpful, but have not had any feedback on my claim. Waiting to hear back.

    Macon from MD
    Review Received: July 10, 2023
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    1 out of 5 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    I made contact early on Sunday morning, June 25 for guidance and how to proceed. We lost our airline reservations and had to incur a hotel bill and dinner that evening before being able to secure an alternate flight out of Fort Lauderdale the following day. Now I realize this was early on a Sunday morning, and the “A-Team” was probably not on duty. Since I was in an environment where accessing the Internet was extremely challenging, I was hopeful Squaremouth would have been able to assist with new arrangements, but I was told this was not part of the coverage. However, I believe I left my name and contact number with the person who answered the call and I was waiting for a callback on Monday, June 26, unfortunately, I never received a call. The claim is in process and I’ll be more than happy to discuss it with you further after the insurance company has made a decision.

    Susan from VA
    Review Received: July 9, 2023
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    6 out of 8 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    last leg of our air travel was canceled so we intend to file a claim after we hear from United about a refund for this flight

    stephen from CO
    Review Received: July 6, 2023
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    0 out of 4 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    So far, so good. Good customer service.

    June from NJ
    Review Received: July 5, 2023
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    0 out of 1 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    Generally it was straightforward, and appeared to cover all the exigencies that could cause cancellation. I did have some questions for which I called the office and the young man who helped me was courteous, insightful, and well-versed in the travel details, and that was quite a comfort.

    Mac from TX
    Review Received: July 4, 2023
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    2 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    I only had one brief interaction with customer service when it became apparent that my return flight would span 2 days, thus requiring me to extend my coverage to that second day of travel. They handled it no problem and at no charge. Will use them again!

    GREGORY from IN
    Review Received: July 1, 2023
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    3 out of 4 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    I was unable to travel due to an unexpected emergency illness which resulted in a hospital admission a couple of weeks before our trip. The insurance claim was easy to file online and I was able to upload all of the required information and documents. The response was very expedient. I was pleased to receive a full refund, although so very disappointed to miss our vacation.

    Carol from TX
    Review Received: July 1, 2023
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    22 out of 23 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    The guy I spoke with on the phone was so helpful and extremely nice

    Janice from NC
    Review Received: June 30, 2023
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    4 out of 9 people found this review helpful