See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
I was extremely disappointed with my experience with Seven Corners. I purchased Seven Corners travel insurance for two separate trips, believing I would have reliable coverage and peace of mind if something went wrong.
Unfortunately, on my first trip, when I genuinely needed to make a claim because of a travel disruption, the experience was frustrating from start to finish. Instead of receiving the support I expected, I encountered delays, repeated requests for additional documentation, and a claims process that felt unnecessarily difficult and time-consuming.
What made it even more disappointing was that I had already purchased Seven Corners insurance for my second, much longer trip. Rather than giving me peace of mind, my experience with the first claim left me feeling anxious throughout that trip because I had lost confidence that the policy would provide the protection I thought I had paid for if something went wrong.
Communication was slow, and I often had to follow up myself just to find out what was happening. Overall, I was left feeling that the claims process was focused more on creating obstacles than on helping customers who had purchased insurance in good faith.
Based on my experience, I would not purchase travel insurance from Seven Corners again and would encourage others to carefully compare providers before making a decision. Travel insurance should provide reassurance when you’re away from home, but unfortunately, that was not my experience.
Helpful to date but I am nervous what the claim process will be. Hoping for no issues.
Seven Corners 24 hours assistance is for an emergency only. Can’t talk to them about coverage during a weekend or after hours. Squaremouth wouldn’t answer any questions about my policy coverage and told me to call Seven Corners 24 hour assistance which only responds to emergency requests not policy coverage questions.
I filed a claim several weeks ago and am still waiting for reimbursement. I have sent in everything I have ... hopefully it will be resolved soon.
It was extremely easy getting my insurance. I made a mistake on the return date on my husband’s policy so I reached out to customer service with an email, and my problem was solved right away. We will continue to use this travel insurance.
Though we did not file a claim, our return connecting flight to our final destination was delayed several hours for confusing and changing reasons given by the airline gate agent. I was aware that filing a claim requires documentation from airline. The gate agent would not provide any documents covering the flight delay. She sent us to the “airline Service desk” which was packed with a long line. I asked the agent if we could obtain documents covering our delayed flight at our destination and was told, “Yes, of course.” But when we la died in our home city, the airline counters were closed and the only office open was baggage claim. The reasons for our 3 hour+ flight delay was first weather, then crew, then Norfolk air traffic control. I think there should be a simpler way for travelers to make a claim without trying to get a statement from the airline in the midst of the chaos. It was a long delay in Atlanta, and when we arrived in Norfolk we experienced another delay for a gate issue, then an hour wait for luggage to be unloaded from the aircraft. I am just saying that trying to obtain documentation for all of that is not practical or possible.
The policy purchasing experience went very well. I got the coverages that fit our needs at a price that was acceptable. Our travel plans changed adding days on the front end. I contacted customer service, and they quickly and efficiently updated / reissued the policy to meet our needs. They were very professional and very helpful.
Was relatively quick after I submitted all needed documents.
I experienced a very unfortunate accident. It was not for alot of money BUT it did cover what I was out of pocket for. Had never filed a claim before. Seven Corners was very proactive in keeping in touch with me and letting me know they were reviewing my claim. If all goes well I should get reimbursed within a few days. Entire process took about 10 days. THANKS
Needed assistance in Italy to find a medical clinic for a gastrointestinal issue. The service rep was very helpful, courteous, professional and provided excellent advice. First time using this service and very pleasantly surprised with the great service!
Last updated: November 9, 2026