Overview

Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.

Trips Protected
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SINCE 2007
240,444
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AVG. MONTH
2,037
Total Reviews
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SINCE 2007
4,483
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.94/5
Customer Service During Claim
3.47/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,483 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    2899
  • 4
    821
  • 3
    319
  • 2
    124
  • 1
    196
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  • Seven Corners policy: Trip Protection Choice

    Most horrible experience with an insurance company in 40 years. My recommendation is to never use this company. If I could give it less than 1 star, I would. After purchasing the policy, the confirmation letter included a specific coverage that was not included online during the purchase process. I contacted Seven Corners online Customer Service about this issue via email. Received information on this specific coverage in writing via email. Based on the information I received, I called to add that specific coverage only to be told that it had to be purchased during the purchase process which was contradicted the information received via email. I explained this is not what I had been told via email--and even sent the email back so it could also be reviewed by a supervisor. Was basically told "too bad" by the supervisor as well. I gave up trying to resolve the issue because Seven Corners obviously does not care about customer service after the purchase is completed. So glad we didn't need to file a claim because it would probably have been a nightmare, but if I had, I would have sent it to the CEO of the company.

    G from VA
    Review Received: June 16, 2023
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    22 out of 22 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Great service

    Stefany from GA
    Review Received: June 15, 2023
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    1 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Customer service agent was friendly, answered my EXACT question, was not reading from a scripted answer, spoke in clear understandable English, and didn’t make me rushed.

    Mark from FL
    Review Received: June 15, 2023
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    1 out of 1 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    It is my 4th times purchasing travel med insurance with 7 corner either directly or indirectly. . I never needed to file a claim so i cant comment more on 7 corner srvice.

    TAN from CA
    Review Received: June 14, 2023
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    1 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Seven Corners answered all my questions and paid my claim. The process took some time as Seven Corners was short-staffed for the amount of claims, but they kept me informed about the process and apologized for the delay. We have purchased travel insurace with Seven Corners in the past, but never needed to file a claim. I am very satisfied with Seven Corners handling of my claim and will purchase my travel insurance with them in the future.

    Mountain Girl from NM
    Review Received: June 9, 2023
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    10 out of 11 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    It was easy to sign up. I had some questions that customer service answered. The policy gave us peace of mind even though we did not need it.

    Susan from IL
    Review Received: June 9, 2023
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    3 out of 5 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Affordable. Easy to purchase. Questions about coverage prior to purchase (recreational biking) were answered and explained. Med Evac coverage limits were higher than most companies.

    Scott from CA
    Review Received: June 4, 2023
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    3 out of 4 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    I filled their claim form out and they responded requesting more information and receipts. I provided them with letters from the trip suppliers that listed the full amount paid and their no refund policy. It seems Seven Corners want a copy of the payments, but I don't know how to get a copy of the credit charges unless I can get a copy from Chase. They also requested a doctor's note about my Covid-19 diagnosis. The doctor filled out the form and signed it. Anyway, hopefully this will be resolved soon.

    James from TX
    Review Received: June 3, 2023
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    10 out of 10 people found this review helpful

    Review Updated: 07/01/2023

    Process was slowed down too much. I had letters from my travel providers that listed all of the details about my canceled trip, but you would only accept copies of my credit card statements.

    Seven Corners policy: Trip Protection Basic

    Purchasing a policy was very easy. Agent explained options giving choices. Price was reasonable.Luckily didn’t need to use. Will consider using Squaremouth again!

    KO from NJ
    Review Received: June 3, 2023
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    2 out of 4 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Excellent website to compare plans and good feedback from the Squaremouth agent about not over-buying coverage.

    John from CO
    Review Received: June 2, 2023
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    1 out of 2 people found this review helpful