Overview

Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.

Trips Protected
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SINCE 2007
247,877
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AVG. MONTH
2,297
Total Reviews
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SINCE 2007
4,541
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.93/5
Customer Service During Claim
3.49/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,541 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    2944
  • 4
    827
  • 3
    323
  • 2
    126
  • 1
    197
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  • Seven Corners policy: Trip Protection Basic

    One of us was hospitalized with pneumonia and had to be hospitalized. Our request was medical evacuation was ignored and the hospital was never contacted by the insurance provider.
    The person in question is still sick in Spain unable to return for medical reasons.

    Pedro from WI
    Review Received: May 18, 2023
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    40 out of 41 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    My mom had a strange medical issue while we were in Madrid and we took her to the hospital. We got in touch with someone from customer service, who emailed our policy to the Spanish hospital check in person. She was then treated, and we have not heard word from the hospital since then. The rest of the trip was great.

    Kevin from IL
    Review Received: May 18, 2023
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    6 out of 6 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    The check has arrived! Thank you.
    We filed a claim for medical services rendered on board ship after a COVID diagnosis. The claim was filed 4/13 following the clear instructions we received and the check was received 5/15. The whole process was simple and efficient.

    Linda from CO
    Review Received: May 17, 2023
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    10 out of 10 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    I bought a "Cancel for Any Reason" policy. Yet, when I filed my claim when I had to cancel my trip due to two hospitalizations with a physician's note, Seven Directions denied my claim. What is the point of buying travel insurance, especially "cancel for any reason?"

    I will never use this company again. They did not honor the policy I purchased.

    Margaret from TN
    Review Received: May 13, 2023
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    40 out of 40 people found this review helpful
    Seven Corners policy: Travel Medical Choice excl US

    Online information was clear.
    The quote was reasonable.
    Later enquiry was promptly answered.
    All in all, a good experience.
    I would recommend Seven Corners and will certainly explore the products again on future trips.

    Mark from New Zealand
    Review Received: May 13, 2023
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    1 out of 1 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Called to let you know that we have an open Baggage Claim with Delta. My luggage was lost for 6 days while we were touring Scotland with Gate 1

    Marcia from FL
    Review Received: May 12, 2023
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    1 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    I added them to my WhatsApp to try to find out hiw to find a dictor in Sydney NSW and how to provide proof of insurance once i have an appt. I also need to know if a visit for a sore throat is coveref. All tjat I got was a repeated message response tjat they could not understand my question even though i worded it exactly as the had it written. I tried over and over a got the same dead end respi se. I never got any answer and dont know how to proceed.

    Rose Dolfi from CA
    Review Received: May 12, 2023
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    19 out of 22 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    Customer service was very helpful in answering questions regarding how to file a claim. I am hopeful that the claims process will go smoothly.

    Shelley from WA
    Review Received: May 11, 2023
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    2 out of 3 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    I was stuck in airport for more than 6 hours and questioned if Squaremouth coverage applied and what I might need to do if the flight eventually cancelled.
    The call back system worked great. She explained saving receipts and policy limits. I did not need to make a claim but talking to your rep eased my anxiety.
    I would definitely buy this again!

    Kathryn from TX
    Review Received: May 11, 2023
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    1 out of 1 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    Great customer service, good plan at a fair price.

    Anthony from ID
    Review Received: May 8, 2023
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    0 out of 2 people found this review helpful