Overview

Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.

Trips Protected
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SINCE 2007
243,916
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AVG. MONTH
2,030
Total Reviews
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SINCE 2007
4,510
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.93/5
Customer Service During Claim
3.49/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,510 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    2922
  • 4
    822
  • 3
    321
  • 2
    125
  • 1
    196
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  • Seven Corners policy: Trip Protection Basic

    Still trying to figure out the claim form. It appears that everything has to be in a digital format. A hard copy format would be beneficial for some users.

    Jerry from MT
    Review Received: April 15, 2023
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    10 out of 10 people found this review helpful

    Review Updated: 05/30/2023

    Our claim for trip interruption was denied. The elimination of the scheduled airline route that we booked was apparently a "foreseeable event" under this policy. This was certainly a trip interruption. Our connecting AirSwift flight was consequently missed and it's next flight two days later was full. AirSwift is the only airline that flies to El Nido, so we used the only other option available to reach our destination, forfeiting prepayment and incurring addition expenses as a result (as documented). If this claim is denied, we feel that this policy was misleading, at best.

    Seven Corners policy: Trip Protection Choice

    All good! Reasonable rates and prompt administration. Good deal!
    I will be traveling to Sydney, Australia on 4/23 to 6/5/23 for
    the birth of our grandson. We need a similar quote for our trip later this month

    Timothy from CA
    Review Received: April 14, 2023
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    0 out of 3 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    Seven corners does not honor their policy and response time is unacceptable. We will not be purchasing insurance from seven corners moving forward

    Brandon from MT
    Review Received: April 11, 2023
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    21 out of 21 people found this review helpful

    Review Updated: 05/11/2023

    Horrible response time, poor customer service, Seven Corners does not honor their policies, Seven Corners asks for impossible and near impossible documentation to be obtained. We will not purchase a policy with this insurance company moving forward.

    Seven Corners policy: Trip Protection Choice

    Good coverage. Professional organization.

    Mary from MD
    Review Received: April 11, 2023
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    0 out of 1 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    I have had no experience with Seven Corners except calling to say that I was unable to use their on-lime claim form as it would not go beyond the first page. I waited more than 45 minutes waiting on the phone to talk to anyone, and the person I finally reached could not answer my questions. She said she'd have someone call me back. The next day someone called and then, after hearing the problems I wasa having, sent me a different form to fill out that was not the one on the site.

    B from CA
    Review Received: April 10, 2023
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    8 out of 8 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Reviewing options and making a decision was fairly easy. We were able and did complete our trip as planned. We did have an accident and intend to file a claim. It is quite small compared to a similar event in the states. How SquareMouth and the underwriter handles it will determine our satisfaction with SquareMouth. We have purchased policies from them before but this is the only time we've had an incident to use it.

    Joseph from AK
    Review Received: April 9, 2023
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    1 out of 4 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Ours twice regarding the claim and claim has been submitted and we have spoken to seven corners representative twice during our claimn submittal and both time the rep has benn very helpful.

    Steven B from OH
    Review Received: April 9, 2023
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    1 out of 1 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    I will never purchase a policy from Seven Corners again. I emailed all documentation required and they continuously asked for documentation in their possession. Their turnaround time is 90 days from filing a claim and it is now I am at the five month mark and nothing!!! Worst company! They will lag and delay with the hopes of not paying!

    Laura from CA
    Review Received: April 7, 2023
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    15 out of 16 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    I don’t have any.

    Lolita from CA
    Review Received: April 6, 2023
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    0 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    The square mouth web site and customer service staff were very helpful in giving us information so we could decide which insurance to purchase. Fortunately everything went well and we did not need to file a claim!

    Bina from CA
    Review Received: April 6, 2023
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    0 out of 2 people found this review helpful