Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
Very friendly and helpful
Thorough.information was provided on the insurance process in case we n needed to use it. Luckily, we did not need to file a claim. And the price seemed quite competitive.
Great experience with customer service answering pre-trip questions (wanted to prepare for the possibility of someone getting sick, etc, and how to file a secondary claim with Seven Corners). And luckily, we never needed to call again!
I contacted them via WhatsApp messaging several times during our international trip for a 1) delayed flight which caused us to miss our connection 2) thought we had a stolen item 3) cancelled flight. They were very helpful each time. They have sent me the necessary claim forms and we have 90 days to file the claim for our hotels, food, transportation, etc during delays, cancellations. (We “found” the assumed stolen item.) Hoping to have the same wonderful experience in the claims process.
I have filed a claim Mid August
after almost 3 months they requested more paperwork (December)
I have submited the paperwork and still waiting even though I called and agent stated end of January I should have an answer.
I had to stay due to medical emergency as my eldery father was tken to the hospital for surgery after a fall. I am ONLY claiming ticket difference, not hotel, no food pretty upset with what is supposed to be a 5 Star insurance.
The Cancel for Any Reason insurance is extremely expensive and the requirement for cancellation 48 hours prior to trip is overly restrictive.
That requirement makes the insurance much less valuable.
The Seven Corners customer service representative we spoke with prior to our trip was not able to provide us a clear explanation of what to do in the event we needed to cancel our trip due to COVID infection. Fortunately we didn't need to do so, but his response to our questions was frustrating.
Filed claim online and tried calling to talk to someone but can't get through --- filed after we came back on December 2022 --- almost
2 months later, NO PROGRESS and NO DEVELOPMENT with our claim.
Certificate Number: 11RTC22-AOS-126804
Bad experience with filing a claim, it seems why bother getting a travel insurance when the response is really slow or nothing is being done when you file a claim. My confidence is really low especially, (hopefully not) when I get into a really bad situation or a REAL MEDICAL EMERGENCY
Definitely no reason I should be using this again.
I was unable to take my trip due to COVID. Had to cancel policy. Requested a credit for my next trip. Have not heard yet. Have used seven corners several times and was always satisfied.
Thank you,
William Bowles
I have filed a claim weeks ago and I have not got a response yet.