Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
Easy to work with to get the requested coverage.
Web and phone service has been satisfactory to date. It wasn't clear that I could add additional coverage through the web site as my travel plans filled in, so I reluctantly used the phone to do so. It would have been reassuring to see a listing of all upfront costs covered by my policy at each step on the web site rather than just a total figure recited by the agent adding up my earlier figures on the phone.
Does my claim have to be complete as first submitted, or can I start it now with documentation of COVID and its most easily identified additional costs?
Seven Corners took 4 months and then denied the most basic things. They keep asking for papers with no intention of paying. They denied a hotel charge for a missed night, due to delay, as they do not consider that a delay expense.
They are really terrible.
Very helpful and pleasant representative when I called for information.
Comprehensive policy at a very reasonable price. I have used them for the last five years. Preferred choice
I've submitted a small claim.
It is being ignored.
I will never use Square Mouth travel insurance.
Claim was pretty simple to start and the instructions were good. Did receive settlement fairly quickly also.
Reviewing policy options to purchase was very easy with the information being written user friendly. Customer service provided answers to the few questions I had, confirming the options. Fortunately, our Transpacific Cruise was wonderful and we have no reason to file claims. The policy selected provided peace of mind during our trip.
We had our flight canceled the morning we were returning to the US. I could not get anyone at Seven Corners. It wasn't until we returned to the US that I was able to contract their customer service. Even then, they weren't much help. This said they were sending me the claim information so I could file, but still haven't seen it.
So far it’s been excellent. Delayed baggage returning from Munich to Ft. Myers, through Frankfurt.
Left Nov.1, bags supposed to get her on Nov.12. Our experience with Lufthansa and EuroWings has been
awful.