Seven Corners Travel Insurance Reviews

Easy to use, good coverage

due to illness, we were unable to travel. thank you

On paper the policy looked appropriate for our needs. On our flight to our trip destination, our luggage was delayed for 6 days. I filed a claim immediately upon our return home, and have yet to receive any status update or compensation on my open claim and it's been almost 2 weeks.

I did not use the policy, it was officially canceled. I hope the amount was credited for future use. If so, no need to contact me. This questionnaire makes it sound like you think I used the policy, not canceled it. I was happy with the purchase, then canceled the trip. Customer service was somewhat helpful.

Will depend on the response and processing to my claim.

We did have travel delays at both ends of our trip. I contacted Seven Corners Customer Service and Kellie was extremely helpful. I will be following through with our claim very soon.

I am still waiting for reimbursement. We purchased insurance with a "Cancel for Any Reason" clause, and we ended up not going on our trip due to a medical condition for which I provided excellent documentation. Seven Corners emailed about a month ago to apologize for the delay, which they attributed on a larger than usual number of claims currently being filed, due to COVID. Okay, fair enough. But they then emailed requesting additional documentation, which I promptly provided. This was about two weeks ago, and still no further updates. It was a very straightforward claim, so I hope that Seven Corners will now process it speedily. We'll see.

I appreciate the opportunity to provide this feedback to Squaremouth.

The marketing and purchasing of the policy was easy, however filing a claim is difficult. My flight was delayed by one day in New York coming home, I incurred a $220.37 hotel bill I had to pay. The customer service person told me it takes 109 days to process the claim, and directed me on- line where to file, but the system kicked me out.
I will try again, but not happy...

This policy met our needs at a very reasonable cost. When I noticed an error on my part it was corrected in less than 24 hours. Will use again.

It took almost 6 months for Seven Corners to complete the claim, which was much too long. Every time I called, they kept increasing the time they expected to even look at my claim, let alone resolve it. There was also a significant discrepancy between the policy summary provided by Squaremouth vs the actual policy with regard to Travel Delay claims and Trip Interruption claims. On travel delays, the summary does not say that the overall trip maximum is $250 per person for the whole trip. It says: "Travel Delay: $250 per person, $250 daily limit, Covered after 6 hour delay." The policy adds the language "up to a maximum of $250." In my case, I had 2 delays, one at the start and one at the finish, but due to the $250 max, I could only collect on the first delay since that exceeded the $250 per person maximum. This cost me $1000 ($250 x 4 people) for the delay I incurred at the end of the trip. The summary also didn't mention for trip interruption that it requires a 48 hour interruption in most cases (including mine which was weather related). In my experience a 48 hour delay is very rare, so that portion of the policy should be called out in the summary because it is really worthless to most travelers. So make sure you don't buy the policy based on the summary, ready the policy very carefully. I will not use Seven Corners again given my experience. Very disappointed.