Seven Corners Travel Insurance Reviews

Half way through our 3 week trip to France, ,even though we were fully vaccinated and careful, we contracted Covid and had to cancel plans and isolate per French government mandate and CDC regulations. We were very symptomatic so we sought treatment ( Paxlovid, antibiotics, additional meds and supplies)and stayed in a hotel with room services near our Dr and pharmacies/ hospitals. I notified Seven Corners by email and they sent instructions. When we got home after 8 days and negative tests finally, I submitted our claim. I was told that we would hear within 30 to 45 days,

We are still waiting but their emails have been supportive. We insure all trips through you but haven’t had any claims through a Squaremouth vendor, before so we are hopeful that this goes well. Thank you for reaching out.

While they did fully reimburse me, I didn't hear ANYTHING from them for about 8 weeks. It wasn't until then that they finally sent out a mass email about how they had a backlog of claims. About a week after that, they approved it. I submitted claim 3/18, then on 5/26 they asked for more documentation (which I had already provided) and then they finally approved claim 5/27.

Very hard/impossible to connect on numbers provided. International collect number is always busy or not working. Hard to get good reply to emails also.

In case of accident good advice and help is very important. I got nothing. So disappointed, someone did send me a Claim Form but what use/help is that!

your rep was willing to help and sent me a claims form to email address strait away

I was happy with the service prior to the trip as the customer service person answered questions about coverage for Covid.

However, when my husband tested positive for Covid on the trip I did not feel that we received any help! We were told to look at CDC guidelines and emailed a form to be completed by a doctor and told that an analyst would review our claim to see if it would be covered?!
We were stuck in Barcelona, Spain for an additional 7 days as we couldn’t fly with a positive Covid test. We had to research on our own and found about a website QuickMD which gives you permission to fly before a 10 day quarantine if you are symptom free.
Thank goodness we are vaccinated so my husband had a mild case and we arrived home yesterday 7 days after our original departure date.
I had hoped for more support from your company. Everyone kept saying to check with your insurance because they would know how to handle.

I will be submitting a claim Monday. I’m recovering from our 18 hr trip yesterday.

We were provided with the type of insurance we needed at a reasonable price. We needed to change the dates of our trip and the customer service at Seven Corner’s handled my request quickly and efficiently.

I tested positive for Covid so we could not return to the USA as planned and had to delay our return for several days until the test came back positive.This resulted in expenses for airfare, hotel and other items. I contacted the agent using the number on my wallet card. The agent acknowledged coverage and immediately sent the claim form.

I unexpectedly tore a tendon right before our trip and it greatly limited my experience. I contacted customer service to see if I could get a wheelchair during my trip so I could get around with my family. However apparently I was only covered for Covid not an injury that limited my mobility. A big disappointment with the coverage.

1. Seven Corners was very nice - and helpful as we were stranded with a Covid positive test.
2. They told us we were covered up to $3000 with documentation. - which we provided on April 20.
2. We filed the claim on April 20 - and received a note that it was assigned May 3. Originally they said it could take up to 80 days to respond.

Happy for you to expedite this - if possible. Thanks.