Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
Easy to use and compare coverages via SquareMouth. Information was readily available as to costs, what you need to do to ensure COVID-19 coverage and plenty of options to tailor the quote and policy
My trip is not complete. It will end on May 5. I have been seen twice by the medical director and was diagnosed with influenza A. I was therefore quarantined to my room for about 4 days. My symptoms were mild and hopefully have it behind me after completing the prescribed drug regimen.
I will wait until I return home inthe event that I may need additional treatment.
Review Updated: 09/16/2022
I originally mailed a claim on 5/20/2022 for a cruise that ended on 5/5/2022. On board the ship I was diagnosed to have Influenza A. I had no symptoms except for a cough but quarantined and agreed to a total of 12 Covid tests. The result was a bill of $1898.37. In June they requested more information regarding proof of payment. I complied even though it was difficult because the deposit was originally made in 2019 for a different cruise to Asia.
This particular cruise was paid for with a refund on a cancelled cruise so there was quite of bit of paperwork involved! They notified the documents were received and they would review and be in touch. I’ve called at
least three different times and they continue to say that it is being reviewed even though the website says that the claim has closed. I have spent a total of $9.75 cents to mail documents because it was to much to download.
My claim # withSevenCorners is 10RTC21-AOS-114986. Any help you can provide would be highly appreciated.
Suzanne Huse
husesuzanne@gmail.com
402-490-9635
Claim process took a very long time to complete but all money that was agreed upon was refunded (80% cancel for any reason). I would recommend this policy to other travelers who may need a cancel for any reason policy but be prepared to wait a long time for refund.
Can I extend a month more
Impossible to contact your company. This policy was not what it was represented to be. No way to cancel.
I wish it was more obvious whether or not your Covid coverage included mandatory (hotel) isolation in the case of a positive test. Otherwise, the coverage document was straightforward and the purchase process was simple.
Easy application process. Initial policy issued contained errors, but Squaremouth corrected. Overall good service and competitive insurance. I would use again.
Our cruise was postponed due to covid. I contacted Seven Corners customer service department, they were so helpful. Revised my policy dates and issued an updated certificate. We did not have to file a claim thankfully, but knowing we had protection if needed was worth the cost. Which, by the way, was very inexpensive.
I made two calls to customer service prior to buying the policy in an effort to clarify some features of the coverage. There was no wait time on the telephone and the answers to my questions were clear and direct. I had no claims to submit so I cannot comment on that process, but when one can get clear and quick answers to inquiries, that it a good sign.
On 3/31 I called the 24hours help line, to cancel this insurance but the representative said I have to send an email because she doesn't deal with cancellation.