Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
After purchasing the policy, I called Seven Corner’s and requested a change due to leaving one day earlier than the insurance showed and everything was cleared up. We did not use the insurance but in light of the Covid pandemic, it gave us peace of mind. Than you.
Only thing that I found anywhere near an issue was the problem applying. It was not very bad but at times a bit confusing.
It is and has been a horrible experience, I will never ever do this again. I did file a claim on January 14th 2022, still nothing resolved on March 19th. Called a few times and no one can give me any answers other then it is under review. Very , very frustrating. Think how one has 10 days to purchase insurance, but have to wait months to get any answers after submitting a claim. Very frustrating.
Took a bit (~2 months) to approve my claim but ultimately I was fully reimbursed for a medical visit I had while on my trip. The claim process is tedious (you have to fill out several forms and upload them along with other documentation to the Seven Corners site) but felt relatively straightforward.
My claim paperwork required I get the doctor that saw me to fill out and sign a form. It would be helpful if you print a couple copies of the claim form in advance so in the event you have to go to a doctor, you can bring the paperwork with you for the doctor to fill out on the spot.
Overall, very happy I was reimbursed and I would purchase a Seven Corners policy again based on this experience.
I spoke with Hannah out of office hours on February 24 2022, concerning whether we could or should go ahead with trying to rejoin our holiday after my husband's recovery from Covid. She explained that the trip delay feature would allow us to purchase air fare even though it was much more than we originally had spent. She also cautioned us that this would have to be verified in a claim and that she was advising, not completing a claim. However, I appreciated the fact that the call was answered quickly, competently and helpfully, allowing us to make a decision to go ahead.
ease of purchase thru squaremouth
Very unhappy with service. Filed a claim with supporting documentation on 1/31/22. Sent them an email on 2/14/22 requesting status and in response, they told me "Your assigned claims advisor will review them and contact you if we need additional information. Your claims advisor looks forward to working with you." Emailed them again on 2/17/22 requesting contact information for claims advisor. To date, have heard nothing. Checked online today, 6 weeks after submission of claim, to see it is only in the "Received" status. Tried interacting with "Chat" to be told "No agents are available". Sent them another email today. Very unprofessional and frustrating, to say the least.
This is unacceptable.
There was an issue with purchasing the policy. It didn’t go through but once I contacted customer service they fixed it.
Peace of mind at reasonable price
No issues. Did not need to use the policy. Policy VERY expensive.