Overview

Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.

Trips Protected
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SINCE 2007
248,080
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AVG. MONTH
2,326
Total Reviews
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SINCE 2007
4,544
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.94/5
Customer Service During Claim
3.5/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,544 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    2946
  • 4
    828
  • 3
    323
  • 2
    126
  • 1
    197
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  • Seven Corners policy: Trip Protection Basic

    Impossible to contact your company. This policy was not what it was represented to be. No way to cancel.

    Ed from LA
    Review Received: April 22, 2022
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    19 out of 19 people found this review helpful
    Seven Corners policy: Liaison Travel Plus excl US

    I wish it was more obvious whether or not your Covid coverage included mandatory (hotel) isolation in the case of a positive test. Otherwise, the coverage document was straightforward and the purchase process was simple.

    Deborah from Thailand
    Review Received: April 22, 2022
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    5 out of 6 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Easy application process. Initial policy issued contained errors, but Squaremouth corrected. Overall good service and competitive insurance. I would use again.

    Gregory from CA
    Review Received: April 21, 2022
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    0 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Our cruise was postponed due to covid. I contacted Seven Corners customer service department, they were so helpful. Revised my policy dates and issued an updated certificate. We did not have to file a claim thankfully, but knowing we had protection if needed was worth the cost. Which, by the way, was very inexpensive.

    BRENDA from VA
    Review Received: April 21, 2022
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    5 out of 6 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    I made two calls to customer service prior to buying the policy in an effort to clarify some features of the coverage. There was no wait time on the telephone and the answers to my questions were clear and direct. I had no claims to submit so I cannot comment on that process, but when one can get clear and quick answers to inquiries, that it a good sign.

    WILLIAM from CA
    Review Received: April 20, 2022
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    4 out of 5 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    On 3/31 I called the 24hours help line, to cancel this insurance but the representative said I have to send an email because she doesn't deal with cancellation.

    Francisca from NJ
    Review Received: April 20, 2022
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    12 out of 13 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    Was very easy and uncomplicated especially because we are mandated to sign up for this. Hoping that all my PII info is not compromised. This coverage is for a limited time, ends 22April 2022. Do I have to call and confirm policy is ended. There is no auto renewal I hope? Please let me know via this survey.

    none from HI
    Review Received: April 19, 2022
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    0 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    I’ve submitted all documents requested to Broadspire, have received confirmation that the documents downloaded. It’s been three weeks. I’ve called twice to follow up with the adjuster and have not received a call back. The online status says “documents received but not reviewed.” I’m wondering why I haven’t heard anything and why the adjuster is blowing me off. Not happy so far.

    Traveler K from CA
    Review Received: April 13, 2022
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    18 out of 20 people found this review helpful

    Review Updated: 05/25/2022

    Broadspire was completely unresponsive, took 9 weeks to process the claim, which was denied. They did not even pay for the extra gas and expenses we incurred by our flight being cancelled, having to drive to an out-of-town airport for a 2 a.m. flight 2 days in a row and losing an entire day of our trip, not to mention the frustration and inconvenience. I will think twice before booking travel insurance through Squaremouth again. I looked up Broadspire online and the complaints are many. Sounds like it is a huge company that just mass processes claims without any regard for people whatsoever. What a waste. Thought we had travel insurance for just this scenario.

    Seven Corners policy: Trip Protection Basic

    Buying travel health insurance through you was easy. My choices and costs straight forward. I traveled with the peace of mind I was well covered in case of health emergency. I will be using you for future trips. Lynn vT April 2022

    Lynn vT from FL
    Review Received: April 13, 2022
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    0 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    Very pleased with all the choices Squaremouth has available for travel insurance. Will use them again.

    Sharon from AZ
    Review Received: April 13, 2022
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    0 out of 2 people found this review helpful