Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
356,951
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AVG. MONTH
8,498
Total Reviews
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SINCE 2014
5,334
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.05/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,334 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3861
  • 4
    900
  • 3
    322
  • 2
    125
  • 1
    126
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  • Tin Leg policy: Basic

    Customer service help was great!

    Michele from CA
    Review Received: October 31, 2025
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    Tin Leg policy: Luxury

    This is the first time I have used you for travel Insurance. It gives me peace of mind to have you covered in case something happens. Good rate also

    Teresa from VA
    Review Received: October 30, 2025
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    Tin Leg policy: Gold

    How our claim is handled will be the key to our satisfaction with Tin Leg.

    Donald from CO
    Review Received: October 30, 2025
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    Tin Leg policy: Gold

    With my father’s death, I was very grateful for the travel insurance that purchased through your company. I will continue to use your services in the future.

    Amir from CO
    Review Received: October 30, 2025
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    Tin Leg policy: Silver

    I appreciated the information regarding the different levels of coverage. We will use u again when we travel.

    Catherine from NJ
    Review Received: October 30, 2025
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    Tin Leg policy: Gold

    Excellent cost for travel insurance. Good buy.

    Leslie from KS
    Review Received: October 28, 2025
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    Tin Leg policy: Gold

    I have filed a claim with Tin Leg. I’ve been waiting for a response. The last 3 emails over a 2+ week have received no response. I won’t be using them again. I’m very disappointed with the lack of response. They’ve informed me the emails have been received and that I wound receive a response, but no updates. My claim is not at all complicated.

    Margaret J from AZ
    Review Received: October 28, 2025
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    Tin Leg policy: Gold

    Had to cancel trip. member had surgery and treatment for cancer. While the claims process was tedious. I understand why the various documents are needed.

    Joseph from GA
    Review Received: October 28, 2025
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    Tin Leg policy: Gold

    I have only communicated with them via email. They are requesting additional information at this time.

    Candice from TX
    Review Received: October 28, 2025
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    Review Updated: 11/26/2025

    I have submitted the requested documents multiple times and I am continuing to be told I haven't submitted the proper documents and explanations I have given them everything I have to process the claim.

    Tin Leg policy: Gold

    Advisor helpful when asking about amount of coverage I needed. Will use again

    susan from MN
    Review Received: October 28, 2025
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    0 out of 0 people found this review helpful