Tin Leg Travel Insurance Reviews

Researching and acquiring this policy online was very easy. This was not my first policy I purchased through Tin Leg. I required some assistance to update my travel plans (after I had already purchased the policy), and the customer service representative I spoke with was professional and made the process easy for me. I would recommend Tin Leg to others, and I expect to use them in the future.

Tin Leg continues to be the non plus ultra in travel insurance services.

I became ill on our cruise and saw the doctor twice - will be submitting claim to our primary insurance first as I believe they will pay some. Then we will be able to send you an explanation of benefits.

I felt that I got a fair price for the coverage that I wanted. I'm glad that I didn't need to use the insurance.

I called prior to departure to clarify something with a rep. That went smoothly. The policy appears to be good value, however our trip went well and we did not have to file a claim.

Tin Leg allows me to compare insurance plans/companies for rates and items covered. I called an agent for more clarification and it was helpful. I received my policy documents on line immediately. Luckily, I didn't need to file a claim. I also liked that companies who do not respond to complaints or resolve them satisfactorily are no longer included in Tin Leg's list. I read the customer reviews on Tin Leg and they were helpful. Nice to know Tin Leg also responds to the customer when a complaint is filed.

Easy to work with and good competitive prices

I think having the policy was worthwhile and appreciated the security of knowing I was covered during my trip.

Contacted them to file claim 2 weeks ago. They have not yet contacted us back to continue claims process.

I purchased a travel policy in mid July, after much researching and reviewing various policy offerings. Several weeks after the purchase, my husband went for an annual Dr. checkup. When he mentioned a tingling sensation in his leg, the Dr. ordered an MRI which showed a cyst on the spine. My husband could not get an appointment with a specialist until what was to be the day before our departure. Because we did not know what the Dr. would say at that future visit, we sadly decided to cancel the much anticipated trip. We notified Tin Leg in late July and it is now November. TinLeg continues to tell us they are ordering medical records for Dr. visits prior to the MRI in an effort to find some basis for denying our claim. Apparently Tin Leg is trying to find some medical information that indicates that my husband was not "travel -worthy" at the time we purchased the policy. At no time until the MRI was there any basis for our concern about traveling. We are still waiting for Tin Leg to chase rabbits while denying our claim.