Tin Leg Travel Insurance Reviews

Fractured foot a week before my spouse and I were scheduled to go on a cruise. Sent in all the paperwork as requested by Tin Leg customer service rep. We were kept informed of claim status with a weekly email. Claim was settled very promptly and we were reimbursed for what we claimed. We would use Tin Leg again and we would recommend them to others based on our positive experience.

Tin Leg handled my claim in the best manner possible. I initially contacted them from Portugal after falling and hurting my ankle. Fortunately, nothing was broken but I had torn ligaments in my ankle and foot. A telephone interview took place after we returned home and I e-mailed copies of my receipts to the claim representative. Filing the claim was very simple. Tin Leg reimbursed me promptly for my hospital visit and for my prescription. Great customer service as promised!!!!

Had to cancel due to death in the family However, the cruise line allowed us to rebook the trip. when we informed the insurance company, they transferred the insurance to the new trip and sent us a rebate for the difference since it was a shorter cheaper cruise. Pleasant surprise.

Much better price than other companies.

The unusual company and customer service name makes it seem a bit unusual.

Perhaps add travel insurance to the name?

Just found you on the net while looking.

I hope to use you in the future.

When we had to make changes to our policy it was not a simple process.

Website would not allow us to complete transaction on line. Had to contact Tin Leg directly to complete.

Purchased peace of mind and that's what we got. All went smoothly.

Unfortunately,, one of our travel companions was injured and was unable to travel. We had to cancel our travel plans. Fortunately, the policy we purchased covered such a situation. I have been dealing with Kasey Krueger, a claims rep at Tin Leg. She has been very polite and seems competent at what she does. No reimbursement yet but the documentation Tin Leg required was submitted recently.

Looking forward to a satisfactory resolution of my simple and straightforward claim for travel delay and subsequent loss of time at destination and what I paid for an expensive hotel night I could not use.