Tin Leg Travel Insurance Reviews

Excellent company to deal with when we added several countries to our list of where we were traveling

As a senior citizen (soon to be 80) and my first claim I found it hard to understand' I had many phone calls with your representative and he helped me through the process. His help was beyond expectations--he called the travel agent to straighten out the situation, he talked by phone with the doctors nurse to correct my wrong answer. I would recommend your company to all my friends. Thank you for your help.

Bought the policy. Called to check on something. Have not done anything else yet

My claim was handled efficiently. I was able to realize the entire amount I was entitled to. No additional follow-up was needed from the documentation i originally submitted. I was pleasantly surprised because I was anticipating a more difficult process.

Upon arriving at one of several destinations scheduled during my trip, I realized I was in urgent need of a doctor's care. While waiting for my rental car, I called the Customer Service number to determine how to proceed. The agent was extremely helpful and expressed genuine sympathy toward my condition - I could barely speak at that point. She asked me to hold for a moment while she checked my policy. When she came back on the line, and it was just a moment, she told me my policy would cover whatever care I needed and that a claim form would be sent to my email for reimbursement.. She asked if she could help in any other way, and closed the call with, "I hope you feel better soon and can enjoy the rest of your trip."

As a result of my experience, I would highly recommend Tin Leg to any traveler and, in fact, already have. I plan on using the company every time I travel. When you've found the best, no need to keep searching. Thank you for an exceptional experience! Cynthia

I had to cancel a trip because of a family medical situation. The claim was handled promptly and professionally. I was very impressed with the customer service I received. My advice to anyone who may need to make a claim, make sure you have impeccable documentation of everything and you shouldn't have a problem.

Good vaiue and good customer service even though I didn't have to file a claim.

Excellent service. Received refund for cancelled trip in two weeks

I needed stitches while traveling. The cruise ship covered it, but I had been in contact via e-mail with Tin Leg customer service. They responded within thirty-six hours and let me know what to do, if the cruise ship didn't pay for it. I felt comfortable that if I had needed to fie a claim, they would have taken care of it.

My claim was handled professionally from start to finish. Kasey was understanding, helpful and made everything easy. I will definitely use this company again. My claim turned out to be small due to the exchange rate.