Tin Leg Travel Insurance Reviews

My wife had a serious infection on our trip. We saw a number of doctors, both at emergency clinics and at specialist levels. Our claim was handled by a group called Robin Assist. They were easy to work with and helped us through the claim process. We were promptly reimbursed once we provided requested documentation. Some of our receipts were in Spanish and Mexican pesos which didn’t cause any difficulty.

We both feel that we were reimburse fairly for our expenses. Great experience. I have used Tin Leg in the past and have always had a good experience. Worth the price.

Very professional
And helpful
To get a travel insurance that I need

I bought trip insurance for a specific portion of our trip, a 5 day hike. Since the airlines moved our flight a day later without explanation, we would have missed the first day of the 5 day hike and would have had to figure out on our own how to meet the tour group on the 2nd day. So we decided to cancel the trip instead. However, we did not cancel our entire trip. Initially I was told that my claim did not qualify since we did not cancel our entire trip. Again, I only insured the 5 day hike portion. Ultimately, my claim was denied. This circumstance did not qualify under trip cancellation. It seems that I should have traveled and then filed a claim. It also seems that even though I did not apply for the cost of the rest of our trip to be insured, your company considered that in denying my claim. My circumstance could apply under your trip cancellation policy but you have chosen to read it a different way in your favor. Again, I do believe that you denied my claim because I did not cancel my entire trip even though that is not what I insured. I will be letting all friends, colleagues and family know that it is not worth buying independent trip insurance through companies such as yours and specifically Starr Indemnity & Liability Insurance Company and Tin Leg Insurance.

I am waiting for my claim to be processed.

Sign up and communication was easy. Hoping our delayed departure claim goes smoothly.

I always try to be insured when traveling and I find the ease of use with SquareMouth Travel Insurance. I have not yet experience a claim with SquareMouth, but will be doing so shortly as the airline on my recent trip cancelled my flight.

Tin leg seems to be asking for a lot of documentation that has little to do with our claim.

I just had my interview with the claim representative, and she was fantastic. We went over everything and she told me what else I needed to turn in when she sends me the claim form and I return it. I will just wait for the claim form and hopefully do what she said and finish all the paperwork they wanted. As I said she was just a wonderful person to talk to and hopefully you can let her superior know that. Thank you

Waiting for the outcome regarding payment. Service was excellent. This is the second trip we have used Tin Leg for our trip insurance. I’ve recommended it to many of our fellow travel friends.