Tin Leg Travel Insurance Reviews

Thank you for taking the time to share your feedback with us! We're glad to hear that you enjoyed using our website, particularly the filter options and plan comparison capabilities. It's great to know that these features have been helpful to you.

We noticed that you rated your experience with 3 stars and we’re always striving to improve. Could you please let us know what we could have done better to earn a higher rating from you? Your insights are valuable to us as we continue to enhance our services and ensure a top-notch experience for all our customers.

Thank you once again for your feedback. We look forward to hearing from you.

Thank you for sharing your feedback. We are sorry to hear about the frustrating experience you had with the claim process.
We understand how distressing it can be to deal with extensive paperwork and delays, especially during a time when you are already dealing with a challenging situation.
I have discussed your claim with our claim team to gather more information about your claim. I understand that your claim is still in process and we require a missing invoice to support your claim. Insurance is highly regulated, and documentation is required, for any claim. Your claim adjuster is available to assist and has sent you a follow-up email explaining in detail the need for the invoice to support your claim. We appreciate your patience and hope to make the process smoother for you moving forward.

Thank you for your detailed feedback. We apologize for the inconvenience and frustration you experienced during the claim processing. We were not aware of any technical issues that may have contributed to the delays and difficulties you encountered, and we deeply regret the added stress this caused.
We understand the importance of a smooth and efficient claims process and it’s clear we fell short in your case. Your experience with repeated signature requests, unaccounted changes, and issues with saving corrections is not the standard we strive to uphold. We are committed to investigating these issues to prevent them from occurring in the future.
Despite the challenges, we appreciate your patience and persistence in reaching a resolution. Your willingness to use our services again speaks volumes, and we hope that any future experiences you have with us will be significantly better.
Thank you for bringing this to our attention. Your feedback is invaluable as we continually work to improve our services.

Thank you for sharing your feedback with us. We apologize for the frustration you have experienced throughout the claim process.
I have discussed your claim with our claim team to gather more information about your claim. I understand that your claim is still in process and we require additional documents to support your claim and confirm the coverage of your policy. Insurance is highly regulated, and documentation is required, for any claim. Your claim adjuster is available to assist and has sent you a list of which specific documents are needed to support your claim. Please do not hesitate to reach out to us anytime. We appreciate your patience and hope to make the process smoother for you moving forward.