Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
Within 3 weeks received a check for my delayed flight claim. I submitted receipts, boarding passes, original itenerary and my passport. I was easy and resolved quickly.
This was our first experience with Tin Leg. We were very satisfied.
Easy company to deal with. Luckily we didn’t have to file a claim. Would consider
using them again when we travel.
The process went smooth and easy and everyone was very helpful. Didn't take very long at all to complete the process. We will definitely be purchasing travel insurance again thorough Square Mouth.
Great peace of mind.
Initially I estimated my trip to be more expensive than it turned out to be. Your customer service helped me quickly and efficiently with a refund
It was Great
Staff was very informative and helpful. I purchased a plan for our sense of security while traveling out of the country. Thank you
Ridiculous. Claim should be paid if flight delayed period. Not only what my expenses are for flight delay! Should work like life insurance. You list coverage. Issue happens then paid to extent of coverage.
My girlfriend and I both got sick on a 15 day cruise through the Panama Canal. My girlfriend spent several hours in the ships infirmary which in addition to the exorbitant price they charge for medications and procedures created a bill in the thousands of dollars. We got very detailed and complete documentation from the ships medical center and filed a claim shortly after returning home. It was very easy and straight forward to start and complete the claim process. Within 6 days of us filing the claim we have received notice that it has been approved and the reimbursement for the total amount is on the way. I could not be happier with the process and outcome of this unfortunate event. Anytime in the future that I need travel insurance, if it is available, I will purchase Tin Leg Insurance.