Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
358,525
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AVG. MONTH
8,446
Total Reviews
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SINCE 2014
5,351
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.05/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,351 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3871
  • 4
    902
  • 3
    325
  • 2
    125
  • 1
    128
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  • Tin Leg policy: Gold

    Donna from CA
    Review Received: March 24, 2025
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    Within 3 weeks received a check for my delayed flight claim. I submitted receipts, boarding passes, original itenerary and my passport. I was easy and resolved quickly.

    Tin Leg policy: Standard

    This was our first experience with Tin Leg. We were very satisfied.

    Kathryn from PA
    Review Received: March 23, 2025
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    Tin Leg policy: Gold

    Easy company to deal with. Luckily we didn’t have to file a claim. Would consider
    using them again when we travel.

    Lou from MD
    Review Received: March 23, 2025
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    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    Brad from MI
    Review Received: March 23, 2025
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    0 out of 0 people found this review helpful

    The process went smooth and easy and everyone was very helpful. Didn't take very long at all to complete the process. We will definitely be purchasing travel insurance again thorough Square Mouth.

    Tin Leg policy: Platinum

    Great peace of mind.

    David from CA
    Review Received: March 22, 2025
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    Tin Leg policy: Gold

    Initially I estimated my trip to be more expensive than it turned out to be. Your customer service helped me quickly and efficiently with a refund

    Carrie from WA
    Review Received: March 22, 2025
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    0 out of 1 people found this review helpful
    Tin Leg policy: Gold

    It was Great

    Sharon from NJ
    Review Received: March 21, 2025
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    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    Staff was very informative and helpful. I purchased a plan for our sense of security while traveling out of the country. Thank you

    Shelly from MO
    Review Received: March 20, 2025
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    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    Mark from WA
    Review Received: March 18, 2025
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    0 out of 1 people found this review helpful

    Ridiculous. Claim should be paid if flight delayed period. Not only what my expenses are for flight delay! Should work like life insurance. You list coverage. Issue happens then paid to extent of coverage.

    Tin Leg policy: Gold

    My girlfriend and I both got sick on a 15 day cruise through the Panama Canal. My girlfriend spent several hours in the ships infirmary which in addition to the exorbitant price they charge for medications and procedures created a bill in the thousands of dollars. We got very detailed and complete documentation from the ships medical center and filed a claim shortly after returning home. It was very easy and straight forward to start and complete the claim process. Within 6 days of us filing the claim we have received notice that it has been approved and the reimbursement for the total amount is on the way. I could not be happier with the process and outcome of this unfortunate event. Anytime in the future that I need travel insurance, if it is available, I will purchase Tin Leg Insurance.

    Eldon from TX
    Review Received: March 17, 2025
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    1 out of 11 people found this review helpful