Tin Leg Travel Insurance Reviews

i have been tryng to file a claim for 3 days now and cannot get anyone to call me back!

The squaremouth site was very accessible and allowed incredibly useful comparisons among the different travel insurance options. Highly recommended.

My experience post filing a claim has been a one star. Tin Leg rejected the claim we filed and for the past week I have been trying to get to talk to someone at Tin Leg to understand why. I have made phone calls and sent an email. The response has been terrible. This is the worst experience with the company I have ever experienced. My wife and I travel a fair amount and Tin Leg has been our go to company. We have praised them publicly among our friends. But a after this experience we will probably be looking for a new company. We are so disappointed.

had to cancel my trips twice, they agreed to change my insurance period thanks!!!!

Our claim was pushed over to Broadspire for reasons not disclosed to me. I’ve tried to file my claim and can already see the difficulties to resolve my claim! For example; I tried submitting the first seven pages required and was unable due to “file larger than 5Mb”.

My trip was canceled and I received a full refund from my cruise line and airline. I contacted Tinleg to notify them of the cancellation and request a refund. Tinleg offered to allow me to use my policy for a future trip within two years of the original trip as long as I had no intention to file a claim. I felt this was reasonable due to the terms of the contract. Tinleg made it clear that this was not their obligation, but they understood the situation and were willing to compromise. I fully respect their decision and will make use of their time extension offer.

They requested data that i did not have. They wanted to know the cost and terms of the air fare. The air fare was part of the total cruise package and not itemized.

I was very glad to have my trip cancellation policy—glad also that I didn’t need it. I realized (after purchasing the policy) that I the policy had very limited coverage for the situation where I would be unable to return home due to testing positive for covid. It’s advertised as a Covid policy. Really a covid policy should cover this possibility—since a 2week quarantine in a foreign country could be seriously expensive! Fortunately I didn’t end up needing this coverage.

I looked at the reviews for this policy for Covid coverage on Forbes site. This seemed to be the top choice, however I wish I would have looked at the fine details in regards to coverage of hotel. As not all of my hotel will be covered nor any of my meals during my quarantine.

Swoop Patagonia, our provider, reimbursed us most of our money. The trip was canceled by the ship operator two days prior to out trip to Antarctica. So, that is the portion they reimbursed. I do not know if your insurance reimburses for other expenses on the way down there. We went from Dallas Texas to Tierra del Fuego and it was not cheap getting there. We spent over $1800 on hotel bills alone. Let me know if you cover things like that.