Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
Calendar icon
SINCE 2014
358,258
Calendar icon
AVG. MONTH
8,446
Total Reviews
Star icon
SINCE 2014
5,348
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.05/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,348 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3869
  • 4
    901
  • 3
    325
  • 2
    125
  • 1
    128
  • Filter By
    Filter
    Sort By
    Sort
  • Tin Leg policy: Gold

    I had to change the date of the policy because tbecause the cruise dates were changed.. tin leg customer service was able to help me with that without any problem

    Ann from CA
    Review Received: November 23, 2021
    Was this review helpful?
    3 out of 3 people found this review helpful
    Tin Leg policy: Platinum

    My questions were about coverage pre-departure and they were answered in a timely manner. The reps were friendly and professional. Fortunately I didn't need to make a claim, my trip went smoothly so I can't speak to the rest of the process.

    Traci from IL
    Review Received: November 22, 2021
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    Luckily I was healthy during my trip!!
    Will definitely use again on my next trip.

    Carrie from NY
    Review Received: November 22, 2021
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Standard

    Easy!!
    I did call customer service due to flight delays and they were polite and professional

    Sandra from MA
    Review Received: November 19, 2021
    Was this review helpful?
    1 out of 1 people found this review helpful
    Tin Leg policy: Luxury

    It was very easy to understand the different types of insurance and easier to get insured online.
    We didn’t need to use the service but we are very satisfied anyway.

    Sergio from CA
    Review Received: November 19, 2021
    Was this review helpful?
    2 out of 3 people found this review helpful
    Tin Leg policy: Luxury

    Would like to complete my claim in a timely manner.

    Charles from AL
    Review Received: November 17, 2021
    Was this review helpful?
    0 out of 8 people found this review helpful
    Tin Leg policy: Luxury

    I enjoy knowing that I have protection while traveling... I think that I will always get it if affordable.

    Charles from FL
    Review Received: November 17, 2021
    Was this review helpful?
    0 out of 1 people found this review helpful
    Tin Leg policy: Gold

    N/a

    Francisco from CA
    Review Received: November 16, 2021
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    My bag was delayed but the airport n Cartagena was able to find it, Tin leg only provided information about was what covered in insurance that is all

    Tatia from FL
    Review Received: November 13, 2021
    Was this review helpful?
    3 out of 4 people found this review helpful
    Tin Leg policy: Luxury

    easy to set up an insurance policy

    John from CA
    Review Received: November 13, 2021
    Was this review helpful?
    0 out of 1 people found this review helpful