Tin Leg Travel Insurance Reviews

The experience so far has been very good. Just waiting the 15 days once you file a claim to see what happens.

Having this insurance gave me peace of mind throughout my trip.

Although I did not have to file a claim for this insured trip with Tin Leg, I did have a great experience with their customer experience before departing. I would use them again.

Did not file a claim but customer service very responsive and helpful with adjusting my coverage after my initial purchase.

Fast response. The claims done by the hospital directly with the insurance coordinator was efficient. It’s worth purchasing Tin Leg Gold for the trip.

Very helpful when I had to cancel and reschedule my trip due to the pandemic.

My trip was rebooked multiple times and each time my experience with tin leg customer service exceeded my expectations. They made the process easy and even refunded some of the premium when the flight costs decreased.

In 2019 (pre-COVD) I purchased a policy for a trip scheduled for 2020, which obviously didn't happen. When it was delayed and rescheduled, I spoke to someone at Tin Leg who assured me they could simply transfer the policy to the new dates, and nothing further was required of me. She was competent and professional, and it made me feel good about using Tin Leg.

On a previous trip, I had also used Tin Leg. There was a delay in my return flight due to weather, which resulted in having to stay one night in a hotel. The Tin Leg rep then helped me recoup some of my expenses, since the airline did not cover any of it. That was the whole reason I came back this time. I would use Tin Leg in the future, for sure.

Due to the Canadian - US border being closed for an extended period of time I had to change the dates on my policy two or three times. This was done without any problems at all. I really appreciate the ease with which it was all accomplished. Thank you.

The customer service department always is clear and happy to help with any questions you might have. I love this company! The last representative that I spoke with was Jody and she was amazing and again, very clear on her answers in helping me use the website and choosing the right policy for me.