Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
They were very responsive and we will be on a call with them next week to go over the claim.
Great service with real customer service representatives. They were very accommodating with my trip changes due to COVID.
Positive & smooth experience.
call from aborad to check regarding condition of family member as i wasnt sure the enxt steps - feedback was quick and proffessional
Claim interview is coming up on 10 August. Lost only one day of trip so it is not a major claim.
Review Updated: 09/05/2021
First travel claim we ever made and it was harder than expected. I believe a third of the documents I sent were lost or I reviewed and had to be resent.
Did not have any claimable issues with this travel trip so can not say more about my experience accept it was easy to get the coverage, easy to extend the coverage to new travel dates due to Covid-19 without any additional cost.
It appears to be excellent. I have a virtual meeting with a representative from Tin Leg on Saturday August7, 2021
I just wanted to ask a question and got some feed back if it covers Co-vid testing but it wasn't an emergency. So our interaction stopped after that. I was just curious what really covers. The next question I have if I got sick or something an emergency happens over seas, would the insurance blame it on a preexisting condition or not.
Tin Leg has transferred my policy to Broadspire who I have not heard back from. The representative was nice, but I'm not sure about my experience or rating until my claim gets paid in prompt manner. Therefore, that 3 star rating is just to fill something in.
Fortunately I did not need to use this insurance, but I can speak to the ease of obtaining it and its very competitive pricing. I traveled with two relatives so there were three people to insure and we needed the Covid clause. Our trip was to Costa Rica and when we sent it our insurance policy from Tin Leg, as part of the Health Pass required by Costa Rican authorities, it was accepted without difficulty.