Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
Wife got the flu while on a cruise. Tin Leg was very (extremely) responsive during claim process and reimbursed us for the doctor and medication. Very happy and will use them again for next trip.
Squaremouth was a great resource for finding and comparing travel insurance options. It made the process of evaluating and choosing different coverages much easier.
Review Updated: 03/14/2019
The claim process was personal and speedy. The claims rep called me at the appointed time, lustened patiently to my story and approved our claim within 24 hours of my submission of the completed claim firm. I would highly recommend both Tin Keg and Squaremouth!
Very efficient and easy to understand. Customer service people helpful and knowledgeable.
Spoke with a supervisor before we left due to many flight cancellations and she was helpful. Have not filed claim yet.
Unfortunately my wife required surgery just prior to our planned cruise, so we had to cancel just weeks before departure. Tin Leg required minimal proof and we had our check for the full amount of our loss within a few days. We were totally pleased.
I had to make date changes to our travel plans and customer service was very easy to work with to change our policy. Thank you.
My second time with this company and policy. The economics make sense as well as the features which the policy offers. I hope that I never have to file a claim, but if i do, I hope that the company performs as well as they claim to do.
Helpful advice given (via chat) regarding type and cost of short term insurance I needed.
We appreciated the timely service you provided in our claim. The questions you asked were appropriate. Your follow-up questions were also appropriate and we received our claim within a week of the claim closure.
Absolutely fantastic to deal with!!
I had to cancel my cruise because my sister and traveling partner ended up in the hospital a week before our trip. Of course, her doctor said she couldn't go. Tin Leg just requested a letter from her doctor, proof that she was my traveling companion and the invoice showing the cost of the trip. In a week or so my claim was approved and the money deposited directly into my bank account.
When I plan my next vacation there is no question I will protect my investment by purchasing travel Insurance through Tin Leg!!