Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
Calendar icon
SINCE 2014
361,233
Calendar icon
AVG. MONTH
8,398
Total Reviews
Star icon
SINCE 2014
5,369
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.04/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,369 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3885
  • 4
    903
  • 3
    326
  • 2
    125
  • 1
    130
  • Filter By
    Filter
    Sort By
    Sort
  • Tin Leg policy: Luxury

    We are so impressed with the underwriters/Tin Leg reps and their “can do (or we’ll figure it out!)” attitude & assistance. Six months after purchasing a policy for 2 individuals, we had to change travel dates for both individuals...who were now traveling on separate schedules, but ending up in the same location. Tim Leg worked with us to revise our dates and make sure we were covered, and it ended up not costing us a dime more. Thanks Tin Leg...love the great service so much that we intend to use you again on our big trip to Patagonia in 2019!

    Julie C. from CO
    Review Received: July 22, 2018
    Was this review helpful?
    3 out of 3 people found this review helpful
    Tin Leg policy: Luxury

    I fortunately did not have to make a claim but I feel very comfortable knowing that Tin Leg will help if I need it.

    Thank you V

    Victoria from WA
    Review Received: July 22, 2018
    Was this review helpful?
    1 out of 2 people found this review helpful
    Tin Leg policy: Luxury

    Communication with Tin Leg was polite, timely, and very helpful.

    Roberta from WA
    Review Received: July 15, 2018
    Was this review helpful?
    3 out of 4 people found this review helpful
    Tin Leg policy: Luxury

    I bought this insurance after comparing them to many other plans. It seemed the right choice for my family's plans. The unexpected happened and my husband was injured in Jamaica. I emailed Tin Leg and their 24 hour response team contacted me right away. They. Encouraged me that everything would be fine. We got treatment and x-rays. The response team representative, Adrina, stayed in contact with me and even stayed in touch while I went through the claims process. I will defidently buy a squaremouth plan again.

    Alicia from LA
    Review Received: July 13, 2018
    Was this review helpful?
    6 out of 6 people found this review helpful
    Tin Leg policy: Luxury

    I had to change the start date of the policy and they were very accommodating.

    Carol from AZ
    Review Received: July 11, 2018
    Was this review helpful?
    0 out of 1 people found this review helpful
    Tin Leg policy: Standard

    Most competitive price...easily accessible...satisfied.

    Donald from SC
    Review Received: July 9, 2018
    Was this review helpful?
    2 out of 4 people found this review helpful
    Tin Leg policy: Luxury

    Policy covered what we needed at a good price. We did not have any issues during our trip so won’t need to file a claim.

    Linda from NM
    Review Received: July 8, 2018
    Was this review helpful?
    0 out of 2 people found this review helpful
    Tin Leg policy: Standard

    The real test in working with any insurance company is when you need to file a claim. Buying a policy is easy and stress-less. As I didn't need to file a claim, I won't know how good or bad working with your company really is.

    Robert from WA
    Review Received: July 6, 2018
    Was this review helpful?
    0 out of 2 people found this review helpful
    Tin Leg policy: Luxury

    Peace of mind when travelling out of the US.

    Michael from NJ
    Review Received: July 6, 2018
    Was this review helpful?
    0 out of 1 people found this review helpful
    Tin Leg policy: Luxury

    Henry from MD
    Review Received: July 5, 2018
    Was this review helpful?
    4 out of 4 people found this review helpful

    After filing my claim, I was contacted by a TinLeg agent. She interviewed me and informed me of the documents required. My claim was fully settled within a week. The entire process was efficient and effortless.