Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
I had to cancel my trip due to medical issues. I submitted all the requested documentation by e-mail and received a full refund within 3 weeks for the amount claimed.
We are awaiting a medical sign off from my Dr.
Most excellent. The claim was processed in a timely manner.
I have already used them again.
Easy process. Adding on to the amount of coverage needed was a simple phone call each time another deposit with the travel company was required.
The travel insurance purchase was easy, understandable, and exceeded our expectations.
Glad I had it, glad I didn't need it.
We had no claims while on the trip. We felt assured that Tin Leg would meet all our needs.
Well it subject to review. We were unable to travel as my 85 father had urgent surgery.
I let them Tin Leg know 3 days before trip. Faxed all info on the 8/28. Waited a week called and told them I received no acknowledgement of fax. Told to wait. Called back 8 days later at which time they acknowledged fax but told to wait again. So if they come through I would be willing to change review.
Once again, you insured us safely. Continue to recommend Squaremouth to fellow travelers. Thanks for consistently doing a great job.
I asked a question by e-mail and they responded immediately with the answer I expected. I rate them highly.