Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
I had good experience with Tin Leg and dealing with the customer service regarding my claim.
I heard good comment about this insurance company prior to my purchasing the policy and my comments did not change after purchasing the policy. I definitely recommend it to my friends
The only comment I would like to mention is that it takes some time to respond to the claim. As of now I did not collect on the claim. You might have good reason for the delay
In general it is great.
Thank you
Totally incompetent
My claim was handled expeditiously and fairly. Very impressed at the outcome. 5 stars all round.
Filed a claim as my traveling companion who was insured with a different company had medical emergency preventing the trip. The claim was handled efficiently and processed quickly .
They were very slow answering. They gave almost no information. They provided no help with the hospital or my travel home. I was left on my own
The purchase was easy and provided good peace of mind. Since we had no issues that would result in a claim I have no idea how that would have gone, but all communications indicates that it would be a smooth process.
Positive experience with purchase. Insurance policy explained well and given helpful advice.
Would recommend to others.
It was reassuring to have this coverage. Fortunately I did not need it, so I cannot say how straightforward it would have been to file a claim for reimbursement. The people to whom I spoke before buying the policy were very helpful, and seemed informed.
The Customer service reps were very helpful, informative and pleasant. Thank You!