Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
5 star customer service
I can give a more insightful review after the claim process is complete.
Seting up appointments is very straight forward ... but to ask questions via email is a black hole
I had entered wrong info, called them and they corrected it right away
Very easy procedure to obtain insurance. Felt very comfortable traveling out of the USA knowing I had this insurance coverage.
The only interaction I had was signing up for the policy. The process was fast, good communication and employees were very knowledgeable plus the price was good.
My gallbladder decided I was NOT to take the trip. I received my full insurance amount. The site was easy to use and the customer service rep knowledgable and helpful. Thank you.
Your rating system does not allow for N/A answers so it got a 1 star
I unfortunately messed up my email address however you staff corrected it quickly
I needed dental care during my trip and emailed customer service about my coverage and received an immediate response. Very helpful. Will buy this coverage again!
I had a possible trip cancelation because of a jury duty summons. I was surprised that it was not a covered situation. I guess I need to read the policy coverage better. Jury call was cancelled so I made my trip.