Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
Calendar icon
SINCE 2014
356,951
Calendar icon
AVG. MONTH
8,498
Total Reviews
Star icon
SINCE 2014
5,334
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.05/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,334 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3861
  • 4
    900
  • 3
    322
  • 2
    125
  • 1
    126
  • Filter By
    Filter
    Sort By
    Sort
  • Tin Leg policy: Standard

    5 star customer service

    amy from CA
    Review Received: March 22, 2019
    Was this review helpful?
    0 out of 2 people found this review helpful
    Tin Leg policy: Luxury

    I can give a more insightful review after the claim process is complete.

    Eric from OR
    Review Received: March 22, 2019
    Was this review helpful?
    0 out of 3 people found this review helpful
    Tin Leg policy: Luxury

    Seting up appointments is very straight forward ... but to ask questions via email is a black hole

    Gerald from WI
    Review Received: March 21, 2019
    Was this review helpful?
    5 out of 5 people found this review helpful
    Tin Leg policy: Standard

    I had entered wrong info, called them and they corrected it right away

    Art from NM
    Review Received: March 20, 2019
    Was this review helpful?
    1 out of 1 people found this review helpful
    Tin Leg policy: Luxury

    Very easy procedure to obtain insurance. Felt very comfortable traveling out of the USA knowing I had this insurance coverage.

    Laura from FL
    Review Received: March 19, 2019
    Was this review helpful?
    1 out of 2 people found this review helpful
    Tin Leg policy: Luxury

    The only interaction I had was signing up for the policy. The process was fast, good communication and employees were very knowledgeable plus the price was good.

    Sandra from TN
    Review Received: March 19, 2019
    Was this review helpful?
    1 out of 1 people found this review helpful
    Tin Leg policy: Luxury

    My gallbladder decided I was NOT to take the trip. I received my full insurance amount. The site was easy to use and the customer service rep knowledgable and helpful. Thank you.

    Your rating system does not allow for N/A answers so it got a 1 star

    CG from CO
    Review Received: March 19, 2019
    Was this review helpful?
    8 out of 8 people found this review helpful
    Tin Leg policy: Luxury

    I unfortunately messed up my email address however you staff corrected it quickly

    Debra from MA
    Review Received: March 18, 2019
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    I needed dental care during my trip and emailed customer service about my coverage and received an immediate response. Very helpful. Will buy this coverage again!

    Cheryl from WA
    Review Received: March 17, 2019
    Was this review helpful?
    3 out of 3 people found this review helpful
    Tin Leg policy: Standard

    I had a possible trip cancelation because of a jury duty summons. I was surprised that it was not a covered situation. I guess I need to read the policy coverage better. Jury call was cancelled so I made my trip.

    William from IN
    Review Received: March 12, 2019
    Was this review helpful?
    4 out of 5 people found this review helpful