Tin Leg Travel Insurance Reviews

We are able to match travel insurance with our needs for each trip we take.

I became ill a couple days before the trip, running a high fever, etc. I was still hoping to make the trip but the evening before departure was still running a fever and feeling poorly. I went to Urgent Care and was tested and found to have Influenza A (despite having had a flu shot!). I was contagious and would be for at least a couple more days plus feeling poorly and was advised not to travel. I filed a claim and was very impressed with how quickly it was addressed. I emailed required documentation within a couple of hours of doing my phone interview and was notified a few hours later that my claim was approved and a check would be mailed shortly. It was so easy and fast. Thank you! I have purchased travel insurance through Tin Leg many times before but never had to file a claim till now. So impressed.

Our claim was handled very promptly and professionally.

By and large, the experience was painless and I would recommend Tin leg to friends.
However, on my claim, I would have appreciated a summary of charges that were paid and those that weren't (and why).

15 year old daughter so wanted to make sure all bases were covered in case of emergency.

Customer service was very responsive to questions about the policy. Would definitely use Squaremouth.com again.

My flight was delayed for an entire day and when I contacted customer service about it the representative completely ignored what I had said and told me that I could only be compensated if my flight was delayed more than 6 hours. Last time I checked 24 was greater than 6. Ridiculously poor service. I can only imagine how frustrating this would have been if I was abroad.

Our trip last summer to Iceland and England and France needed full attention from Tin Leg because my wife fractured her foot one week into our six week journey. Your company and it's personal service contractor helped all the way. Then, about 8 weeks ago we received the last hospital lab bill from Grasse, France. Although we had closed the claim, your office promptly reimbursed us for the charge. Consequently we bought another full travel policy from Tin Leg for this last cruise ending just a week ago. We didn't need the insurance this time and of course we're not complaining about that. But when we learned last year that you never need insurance until you DO, and that immediate help and financial resources reduces the stress and worry, that reminder prompted us to stay with Tin Leg. We will purchase another policy this fall for our next Germany trip and cruise.

Wife got the flu while on a cruise. Tin Leg was very (extremely) responsive during claim process and reimbursed us for the doctor and medication. Very happy and will use them again for next trip.

Squaremouth was a great resource for finding and comparing travel insurance options. It made the process of evaluating and choosing different coverages much easier.