Tin Leg Travel Insurance Reviews

Very efficient and easy to understand. Customer service people helpful and knowledgeable.

Spoke with a supervisor before we left due to many flight cancellations and she was helpful. Have not filed claim yet.

Unfortunately my wife required surgery just prior to our planned cruise, so we had to cancel just weeks before departure. Tin Leg required minimal proof and we had our check for the full amount of our loss within a few days. We were totally pleased.

I had to make date changes to our travel plans and customer service was very easy to work with to change our policy. Thank you.

My second time with this company and policy. The economics make sense as well as the features which the policy offers. I hope that I never have to file a claim, but if i do, I hope that the company performs as well as they claim to do.

Helpful advice given (via chat) regarding type and cost of short term insurance I needed.

We appreciated the timely service you provided in our claim. The questions you asked were appropriate. Your follow-up questions were also appropriate and we received our claim within a week of the claim closure.

Absolutely fantastic to deal with!!
I had to cancel my cruise because my sister and traveling partner ended up in the hospital a week before our trip. Of course, her doctor said she couldn't go. Tin Leg just requested a letter from her doctor, proof that she was my traveling companion and the invoice showing the cost of the trip. In a week or so my claim was approved and the money deposited directly into my bank account.
When I plan my next vacation there is no question I will protect my investment by purchasing travel Insurance through Tin Leg!!

I'm just amazed how well the process of filing a claim went.

My wife had emergency knee surgery about a month before we left, so we could not go on our dream retirement cruise. This was a 49 day cruise on Oceania - so not cheap. About $42K, and the claims specialists didn't blink at all about the amount.

I did have to provide documents showing our loss - but these were reasonable documents: A copy of Oceania's cancellation policy, a copy of the paid invoice for the cruise and the invoice for the non-refundable hotel room in Tahiti before our flight home. We used some credits from Hotels.com to pay for half of that hotel, and Tin Leg reimbursed us for those credits as well. They should have, of course, but they did it without question. No fights, no hassles whatsoever.

I'm very impressed, considering that the cost of this policy was about 40% less than what I was quoted by our travel agent or what I could find only. I will definitely use Tin Leg again.

I did not need to use the insurance so no real interaction with the company. I will be needing travel insurance in he future and will consider Tin Leg. I have no strong feelings either way.