Tin Leg Travel Insurance Reviews

Our daughter got sick and she delayed her flight for two days. I called to ask if that was covered (she had been to the doctor and had all the paperwork). Tin Leg customer service said unless she decides to cancel the entire trip, it won't pay for any fees. I felt cheated since we bought insurance exactly for these circumstances.

My wife and I are over 70 and even though we didn't need to take advantage of our insurance policy, it was comforting to know that we were covered by the insurance in case an emergency health or trip issue developed. We will most likely become return customers as we continue to travel through life's adventure.

Had a question about adding additional coverage to existing policy. Response was quick and representative was polite and helpful.

Long after purchasing insurance I realized that one flight stopped with no change of planes in Mali, a country, excluded from my coverage. Customer Service looked into the matter and reassured me that as long as I was only in the airport for the scheduled stop I would be covered during that brief time. I wish they would have put that in writing. The flight and stopover were uneventful fortunately. Thanks.

This is the first time I have filed a claim but not the first time I had used Tin Leg. The claiming process went smoother than I expected. Had the Doctors office provided the required paperwork quicker I believe the claim could have been resolved in less than two weeks. Again I have no one to compare this experience against but from my experiences with other forms of insurance this one was a painless as it gets.

Contacted Tin Leg due to delayed luggage.
Follow up I terview has been scheduled promptly.
However, the hours of the phone interview are fairly limited.
Will see how the claim resolution works out.

Very helpful & easy to deal with.

Unfortunately, fell and broke my wrist prior to departure and developed vertigo.
Doctor recommended I do not go on cruise. Sent all the paperwork to Tin Leg
and received a full refund. Excellent customer service, and will always use Squaremouth
to research my insurance for travel. Presently researching for my next cruise.

hard to give an actual rating as I did not use the insurance but the assistance setting it up was efficient and gracious.
Thanks
Laurence

I was very secure in the knowledge that I was well covered in the event that I needed help. A relative had previously used Tin Leg and was flown back to the U.S. for treatment. An excellent source of security!