Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
I received concise information from the customer service rep and didn’t have to wait on hold for a long time.
was unable to take trip due to medical changes incurred by husband before trip started
Review Updated: 12/26/2018
After completing your first review, my claim was rapidly completed.
Great
Our trip was cancelled before departure due to my husband medical condition. The team from Tin Leg helped me process my claim in a very timely manner. They are so professional and I will definitely use and recommend Tin Leg to my friends and family.
Easy to get just the policy I needed. The phone rep was knowledgeable and friendly.
Smooth as silk!
Seamless. Great service.
I realized my error in the dates I needed coverage when I was reviewing the policy. I contacted them right away and got the problem fixed without delay. Have used Tin Leg in the past and my experience has always been good.
I have failed a claim and up to this point I am pleased with the assistance I have gotten from Cherie C. in navigating the process.
I will be able to provide a more thorough evaluation of Tin Leg after the claim process is completed.
Review Updated: 12/14/2018
I could not be more pleased with my experience with Tin Leg. From my initial contact with Cheri C. to the processing and final resolution, my claim was handled in a professional, efficient, and exemplary manner.
I will use Tin Leg on future trips and will not hesitate to tell others about my experience.
I thought the web site worked well. Confident that I made a good choice and had all the information that I needed to do so.