Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
Calendar icon
SINCE 2014
357,160
Calendar icon
AVG. MONTH
8,470
Total Reviews
Star icon
SINCE 2014
5,337
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.05/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,337 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3863
  • 4
    900
  • 3
    322
  • 2
    125
  • 1
    127
  • Filter By
    Filter
    Sort By
    Sort
  • Tin Leg policy: Standard

    I have my interview on the 10th September.

    Gordon from FL
    Review Received: September 7, 2018
    Was this review helpful?
    1 out of 4 people found this review helpful
    Tin Leg policy: Luxury

    Beware when you choose “primary” vs “secondary” insurance! Tinleg will not pay me until I send them Aetna’s letter! Beware!

    Maya from PA
    Review Received: September 6, 2018
    Was this review helpful?
    4 out of 5 people found this review helpful
    Tin Leg policy: Standard

    My trip was cancelled by Viking, when I contacted you I was told that if I took a trip,in next 12months my payment would be transferred to that trip. Hurrah I thought that was how you keep customers coming back and get us to recommend them to other travelers

    Susan from MD
    Review Received: September 6, 2018
    Was this review helpful?
    3 out of 3 people found this review helpful
    Tin Leg policy: Luxury

    Your site was very user friendly and your customer service was excellent! Luckily, I did not have to use this insurance.

    Juder from GA
    Review Received: September 4, 2018
    Was this review helpful?
    1 out of 1 people found this review helpful
    Tin Leg policy: Luxury

    Customer service helped me figure out what I needed - nice people.

    David from IN
    Review Received: September 3, 2018
    Was this review helpful?
    2 out of 2 people found this review helpful
    Tin Leg policy: Standard

    Whould buy again

    Margareta from TX
    Review Received: September 3, 2018
    Was this review helpful?
    2 out of 2 people found this review helpful
    Tin Leg policy: Luxury

    John from AR
    Review Received: September 1, 2018
    Was this review helpful?
    3 out of 3 people found this review helpful

    I had my doubts about coverage for dental work (I lost a crown). However, the claim was processed quickly and easily, and to my satisfaction

    Tin Leg policy: Luxury

    Carl from SC
    Review Received: August 31, 2018
    Was this review helpful?
    1 out of 1 people found this review helpful

    Everyone was helpful. No problems. We got our check in a timely fashion. Thanks. We've used Tin Leg before but this was our first claim. We'll certainly use you again.

    Tin Leg policy: Luxury

    I am waiting on the resolution of my claim to leave feedback. So far, all I have done is pay you for insurance.

    Carrie from AL
    Review Received: August 30, 2018
    Was this review helpful?
    2 out of 4 people found this review helpful
    Tin Leg policy: Luxury

    I had an excellent experience with tin leg filing my claim. A month before my trip I became seriously ill and had to have emergency procedures which would not allow me to travel for some months. The claim process was very easy and quickly resolved to my satisfaction.

    Bonita from FL
    Review Received: August 29, 2018
    Was this review helpful?
    5 out of 5 people found this review helpful