Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
I have my interview on the 10th September.
Beware when you choose “primary” vs “secondary” insurance! Tinleg will not pay me until I send them Aetna’s letter! Beware!
My trip was cancelled by Viking, when I contacted you I was told that if I took a trip,in next 12months my payment would be transferred to that trip. Hurrah I thought that was how you keep customers coming back and get us to recommend them to other travelers
Your site was very user friendly and your customer service was excellent! Luckily, I did not have to use this insurance.
Customer service helped me figure out what I needed - nice people.
Whould buy again
I had my doubts about coverage for dental work (I lost a crown). However, the claim was processed quickly and easily, and to my satisfaction
Everyone was helpful. No problems. We got our check in a timely fashion. Thanks. We've used Tin Leg before but this was our first claim. We'll certainly use you again.
I am waiting on the resolution of my claim to leave feedback. So far, all I have done is pay you for insurance.
I had an excellent experience with tin leg filing my claim. A month before my trip I became seriously ill and had to have emergency procedures which would not allow me to travel for some months. The claim process was very easy and quickly resolved to my satisfaction.