Tin Leg Travel Insurance Reviews
Compare Tin Leg Plans in Just A Few Simple Steps
Overview
Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
-
“Tin Leg policy: EconomyIra from CAReview Received: May 28, 2018Was this review helpful?0 out of 2 people found this review helpful
xxxxxxxxxxxxxxxxxxxxxxxxxx
“Tin Leg policy: LuxuryI found your agent to be helpful and the process to purchase simple.
Janine from OHReview Received: May 27, 2018Was this review helpful?0 out of 0 people found this review helpful“Tin Leg policy: StandardTin Leg was great to work with. Prompt and pleasant service! Highly recommended.
Bart from UTReview Received: May 24, 2018Was this review helpful?0 out of 0 people found this review helpful“Tin Leg policy: LuxuryTin leg representative stated that I would receive a paper copy of the policy through the mail. As we were preparing to leave, I realized this had never arrived. We spent part of the last day in the US downloading the information, including IF cards and contact info. This will certainly later when we decide on insurance for our next trip.
Eve from GAReview Received: May 24, 2018Was this review helpful?2 out of 2 people found this review helpfulResponse from Tin LegPlease accept our apology for the misunderstanding. All our confirmations are provided via email, unless a mailed copy is specifically requested. We reviewed our records and unfortunately, we don’t show a request was made to send a hard copy to your home address, however we realize there could have been a misunderstanding during your purchase regarding how your confirmation would be sent to you.
Typically, we recommend that you save the Emergency Assistance phone numbers in your cell phone, or store this with your other travel documentation, in case you need to contact us during your trip. As soon as you call us, we can locate your policy and view your coverage, so we can advise you on the benefits of your policy. Some travelers prefer to have a copy of their policy certificate at hand, however, this is a multi-page document and not required while traveling.
We apologize again for the misunderstanding regarding how you would receive your policy documentation. We appreciate your feedback and the opportunity to review our procedures to ensure we explain this process more clearly in the future.
If you have any questions, please contact us at 844-240-1233. We are available weekdays from 9am to 5pm ET.
“Tin Leg policy: LuxuryKurt from INReview Received: May 23, 2018Was this review helpful?3 out of 3 people found this review helpfulAt first I was a bit anxious about filing a claim, but when I called Squaremouth the Customer Service Rep volunteered to help me out. The initial process required 5 minutes and it was almost finished. A couple of days later I spoke with a representative of the insurance company and explained the circumstances surrounding the occurence. I still had to provide photos of my ruined suitcase and documentation of my journey. About 3 weeks later I received a check in the mail to cover the damages. I would like to thank Squaremouth and Tin Leg for exemplary service.
“Tin Leg policy: StandardEasy to get
Barbara from NJReview Received: May 20, 2018Was this review helpful?0 out of 0 people found this review helpful“Tin Leg policy: LuxuryUnfortunately, I had to cancel my trip but had paid a substantial amount toward it. Tin Leg was extremely prompt with sending me information on how to submit a claim. Once submitted, I received my refund very quickly. I will definitely use Tin Leg and SquareMouth again!
Sandra from MIReview Received: May 19, 2018Was this review helpful?3 out of 3 people found this review helpful“Tin Leg policy: LuxuryClaim was for trip cancellation.
No name from VAReview Received: May 18, 2018Was this review helpful?0 out of 2 people found this review helpful“Tin Leg policy: LuxuryJoseph from ALReview Received: May 17, 2018Was this review helpful?0 out of 0 people found this review helpfulTin Leg is my “go to” insurance site for all my travels. I feel like I’m getting the best policy possible.
“Tin Leg policy: LuxurySpoke with Tim Leg about the possibility of having to cancel our trip due to a health issue. She walked me through the steps if I would need to file a claim. Fortunately my husband was cleared to travel and we didn’t need to cancel. She was very helpful and informative.
TV from FLReview Received: May 14, 2018Was this review helpful?1 out of 2 people found this review helpful