Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
you guys provide a awesome insurance I ll recommend people to purchase the insurance while you travel abroad.
Very happy with the whole process. Everything was handled online.
It was a good experience working with Tina Leg. I had a doctor's bill and had to write back to have my additional airfare added to the claim. It all went smoothly.
My doctor's bill and information was in Japanese and I was concerned it would be a problem but no problem at all. Thank you Tin Leg!
My wife developed health issues the morning after we landed in Hawaii. I called Tin Leg and the advisor listened to the issue and called the urgent care clinic ahead of our arrival to notify them of our coming. She called me back to let me know of this and sent a follow up email to which I was to attach my receipts. Upon our return home, Tin Leg followed up with the interview and 3 days later I was notified that our claim is processed and the funds are arriving shortly. They were easy to deal with and as this was the first time I have ever used travel insurance, in spite of traveling extensively without it in the past, the process and the coverage has given me reason to certainly use them again for our next trip.
I fell ill and was advised by my doctor NOT to travel. Cancelled and after a reasonable amount of supportive paperwork and a short time, I was reimbursed for lost cancellation money by Tin Leg. No hassles and easy to work with. Rescheduled trip and purchased Tin Leg Travel Insurance for the trip. Very happy with Tin Leg.
Since I luckily did not need the assistance of Square Mouth my only experience was the ease of purchasing this insurance.
Great peace of mind.
My comparison is Travelguard. They are twice as expensive and settling a simple claim was a horrible experience that took months!
This is our second purchase of a Tin Leg through Square Mouth. The claim was filed for medical services in October. We just recently completed another cruise over the holidays that did not require a claim.
I am telling all my cruising friends to deal with you!
As they say here,
Mahalo Nui Loa
Michael & Toni
Very smooth and fast claim process. Tin Leg employees were very professional and easy to work with.
Tin Leg made an exception in settling my claim and I was so happy with their service that I bought a new insurance with them for my next trip.